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Quality Control Supervisor

3 months ago

Salt Lake City, United States Midland Garage Door Full time
Job DescriptionJob Description

Martin Door is a proud member of the Midland Garage Door Family. Martin Door operates within Midland as an independent company. 
 Division:           Martin Door                 
Title:                 Quality Control Supervisor
Reports to:       President                                                               
FLSA Status:    Exempt

Summary:       
The primary function of this position is to monitor the product quality, and perform testing related to product quality.  Assist in the development, implementation, and evaluation of programs to drive a quality product and prevent reoccurrence of defects escaping to the customer. Perform & promote daily quality inspection activities to drive quality throughout the operations at Martin Door.

Essential Duties:
  1. Maintain database of current and past issues and corrective actions.
  2. Perform daily support of manufacturing related issues, resolution, and corrective actions.
  3. Maintain, enhance, and measure tracking for in house quality issues and resolutions.
  4. Understand manufacturing capacity and quality processes of suppliers and validate they are adequate for Martin’s production demands.
  5. Facilitate new part approval process from suppliers.
  6. Assist production with standard operating procedure creation and communication.
  7. Drive root cause analysis exercises to find solutions to ongoing issues.
  8. Lead quality control meetings to help drive a quality centric culture.
  9. Perform receiving inspection of supplied parts as required.
  10. Perform calibration of small hand tools and other measuring instruments and work with 3rd parties on all high-level calibrations that are required.
  11. Verify certifications of incoming materials meet specifications.
  12. Product testing for reliability and compliance.
  13. Support and help identify continuous improvement projects.
  14. Guide the QC team efforts in the best possible direction.
  15. Time and attendance approvals of QC team members.
  16. Perform garage door wind load testing and reporting for code compliance.

Marginal Duties:
  1. Other duties and responsibilities as assigned by Management.
Competencies Required:
  • Strong written and verbal communication skills.
  • Strong interpersonal skills with the ability to earn trust and relationships with factory staff.
  • High integrity, strong work ethic, and detail oriented.
  • Excellent computer skills required, including experience with Microsoft Office programs. ERP experience preferred.
  • Has a high level of attention to detail, organization, and follow-through skills.
  • Ability to work independently, with minimal supervision.
Supervisory Responsibilities:
  • Tasked with the development of all QC employees, ensuring that all employees receive adequate training throughout their employment.
  • Models Quality, Service, and Integrity and ensures that each QC employee buys-in to these same values and demonstrates them as well.
  • Correctly screens applicants that fit Martin’s values during hiring process, develop and oversee onboarding plan for new QC employees.
  • Coaches and motivates each employee to get them to reach their maximum potential.
  • Conduct both informal and formal reviews with each QC employee. Develop a wage structure, determine any individual rate adjustments, and make recommendations to any base pay structure changes.
  • Develops programs to monitor quality assurance and sets expected standards, holds employees accountable for reaching these standards, uses progressive discipline plan, including termination with those that don’t reach standards.
  • Set and communicate expectations for QC performance, hold employees accountable for reaching QC standards, uses progressive discipline plan, including termination with those that don’t reach standards.
  • Lead a culture of leader development, identifies potential leaders, and then creates an action plan for developing leadership skills in them.

Education and Experience: 
High School diploma and 3+ years of experience in a similar field or an equivalent combination of education and experience to successfully perform the essential responsibilities and duties as listed above.     

Equipment/Software used: 
  • Microsoft Office Suite
  • ERP
  • SolidWorks
  • General Office Equipment
  • Multiple Line Phone System

CANDIDATES OFFERED EMPLOYMENT ARE REQUIRED TO PASS A PRE-EMPLOYMENT DRUG TEST AND BACKGROUND CHECK PRIOR TO EMPLOYMENT.

We are committed to our team members, and we care deeply about providing employees and their families a supportive benefits package which includes:
  • Medical and Dental insurance with company contribution
  • HSA company contribution/match
  • 401K with company match
  • Company paid life insurance
  • Vision insurance
  • Vacation and Holiday pay

Midland Garage Door is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, unfavorable discharge from military service, or any other characteristics protected by federal, state, or local law.

Midland Garage Door will make reasonable accommodations to the known qualifying disabilities of applicants and employees when doing so will not impose an undue hardship. Applicants who believe they may need reasonable accommodation to enable them to participate in the application process should contact Human Resources.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Midland Garage Door to hire me. If I am hired, I understand that except in the state of Montana, my relationship with Midland Garage Door is referred to as "employment at will". This means that my employment can be terminated at any time for any reason, with or without cause, with or without notice, by me or Midland Garage Door. I understand that my employment is "at will" and I acknowledge that no oral or written statements or representations regarding my employment can alter my at-will employment status, except for a written statement signed by me and the General Manager of Midland Garage Door.

I authorize Midland Garage Door to process a thorough investigation of my past personal, employment, education, financial, medical history, and other job-related activities as may be necessary in arriving at an employment decision and I release from all liability all persons, companies, and corporations supplying such information. I also indemnify this Company against any liability which might result from making such an investigation. Additionally, I authorize Midland Garage Door to supply my employment record, in its sole discretion, in whole, or in part, to any prospective employer, government agency, or other party, with an interest that the Company deems appropriate.

I attest with my submitted application that I have given Midland Garage Door true and complete information on this application. No requested information has been concealed. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal, no matter when it is discovered by Midland Garage Door.

I understand that information provided regarding my current and/or previous employers may be used, and those employer(s) will be contacted, for the purpose of investigating my safety performance history as required by 49 CFR 391.23(d) and (e). I understand I have the right to: review information provided by previous employers; have errors in information corrected by previous employees and for those previous employers to re-send the corrected information to the prospective employer; and have a rebuttal statement attached to the challenge erroneous information if the previous employer(s) and I cannot agree on the accuracy of the information. My submission certifies that this application was completed by me, and that all entries on it and information in it are true and complete to the best of my knowledge.

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