Server

1 month ago

Saint Petersburg, United States Shells Seafood Restaurant Full time
Job DescriptionJob DescriptionCompany Overview

Shells is a locally-owned restaurant group that serves fresh seafood in a fun, no frills environment We offer competitive wages; we can arrange flexible schedules for our team members still in school and we are growing and training/developing from within our ranks for those who are looking for a career in the industry

Benefits/Perks
  • Tips Daily
  • Mondays off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Meals
  • Flexible Schedules


Responsibilities

Pre-Shift


  • Prepares the restaurant for opening by setting up tables and chairs and stocking side stations.
  • Completes opening side work such as portioning sauces, cutting lemons, brewing ice tea, etc.
  • Ensures tables are ready for Guests. Clean tops and seats, condiments filled and clean.

During Shift


  • Greets Guests introduces self, and presents menu specials in a timely and professional manner.
  • Assists Host Team as needed to seat Guests
  • Follow Points of Service.
  • Suggestively sells additional menu items that will complement the Guest's order.
  • Properly enters Guest's food and beverage orders into the Toast system to ensure accurate orders.
  • Checks food and beverage orders for accuracy, adds garnish to plates, and insists that all products meet
  • Standards for presentation, taste, and temperature.
  • Runs food and beverages to the Guests according to proper serving procedures.
  • Maintains a clean work environment by completing side work.
  • Pre-busses tables (removing empty glasses and plates)
  • Assists in seating Guests at tables, answering the phone and taking To Go orders.
  • Anticipates Guest's needs and contributes to the Guest experience (refilling drinks, helping prepare plates, etc.)
  • Conducts follow-ups with Guests to assess food and beverage quality, additional requests, etc.
  • Checks IDs for drinking Guests, handles intoxicated Guests in the proper manner.
  • Picks up debris off floor and cleans up spills promptly.
  • Handles Guests' complaints following Shells Recovery Standards.
  • Presents Guests with their checks, collects payment and returns change and receipt to the Guest.
  • Thanks Guest for dining at Shells to promote return visits.

Closing


  • Runs financial reports off the Toast system to determine nightly sales, tip-out amounts, etc.
  • Presents Manager with signed cash out report to complete the cash out procedure.
  • Responsible for accurate cash handling and reconciling to Toast transactions.
  • Keeps accurate record of daily tips and reports all tips received as income.
  • Tips out each shift to compensate the Bussers, Runners, and Bartenders.
  • Completes Closing Side Work Duties (restocking, rolling silverware, cleaning station, etc.).
  • Checks out with Manager at end of shift; performs additional duties as assigned.

Qualifications


  • 18 years or older to meet State requirement for serving alcohol.
  • Serving and/or Food Runner service preferred but not necessary.

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