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Dispatcher
4 months ago
We are pleased to offer a competitive hourly rate of $22.00-24.00 hour and an opportunity of quarterly bonus based on performance
Monday - Friday 7-3:30
We are also pleased to offer a competitive and comprehensive benefits program to our valued employees and their family members
JOB SUMMARY
Join our team. Eco-Pan, Inc. (also known as Concrete Pumping Holdings – the holdings company NASDAQ: BBCP) has an immediate opening for a Dispatcher in Denver, CO . A prompt a reliable member is necessary.
This position is responsible for the scheduling and dispatching crane operators as well as equipment and service vehicles to appropriate locations according to customer requests, specifications, or needs while applying cost efficiencies, safety, and regulatory requirements. This position requires a high degree of multi-tasking as there are multiple phone lines and high call volumes throughout the day while organizing inquiries for different company location. Applicants must be comfortable in these environments while demonstrating strong computer/technical skills to facilitate orders/changes/communications etc.
ESSENTIAL JOB DUTIES
- Relay work orders, messages, and information to or from customers, suppliers, operators, work crews, and supervisors.
- Confer with customers and supervisors in order to address questions, problems, and requests for service or equipment.
- Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
- Research map/location information via the internet and other means to appropriate direct employees to job sites.
- Maintain company’s standard for Federal DOT requirements for all DOT licensed drivers, including Hours of Service, medical card and driver’s licenses.
- Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.
- Manage all COD accounts to ensure payment is received by the company on or before the scheduled work order.
- Receive and prepare work orders.
- Prepare, maintain, and communicate daily work schedules.
- Prepare maps and distribute to operators.
- Record and maintain files and records of customer requests, work or services performed, changes, expenses, inventory and other dispatch information.
- Job duties may include accounts payable, accounts receivable, and collection activities. Collect, process and post incoming checks, process lien waivers and Certificates of Insurance.
REQUIRED EXPERIENCE AND SKILLS
- Bilingual Spanish/English speaking strongly preferred.
- Exceptional written and verbal communication skills. Excellent relationship management skills. Outstanding phone etiquette.
- Ability to manage under pressure demonstrating exceptional multi-tasking skills and competing priorities. Outstanding time management skills.
- Highly organized with the ability to follow through in a fast-paced environment.
WORKING CONDITIONS AND PHYSICAL DEMANDS
- Works in an indoor office relatively free from environmental conditions or hazards
- Use of office equipment and computers
- Must be able to verbally communicate to others.
- Must be able to meet requirements for hearing and seeing.
- Must be able to sit for long periods of time.
START YOUR CARRER TODAY APPLY NOW TO BE CONSIDERED
INDLP
