Plant Operations Director

1 month ago

Sheridan, United States National Carwash Solutions, Inc. Full time
Job DescriptionJob Description

National Carwash Solutions leads the way as North America’s top car wash solution provider. Top brands offer high-quality products backed by the best in service for an unparalleled value that boosts profit margins and increases customer return on investment. As trends shift, NCS anticipates needs, improves practices, and creates value.

Great service is the driving force behind all that NCS does. Bundled solutions provide customized services, so customers get what they need - when they need it. NCS provides customers with turnkey solutions that include new equipment design and installation, state-of-the-art accessories to promote sales, product education, maintenance and repair services, and a vast array of parts and consumables. The company also consults with owners on financing, construction and installation, and POS visual marketing issues.

The company has revenues of $850 million and 1,800 Associates located in nine sites across the United States. Berkshire Partners, Boston, MA, owns NCS.

See: berkshirepartners.com ncswash.com

POSITION SUMMARY

Reports to: Vice President of Operations

Location: Sheridan, Wyoming

Reporting to the Vice President of Operations, the Plant Operations Director for the Sheridan, WY plant will be responsible for implementing manufacturing policies and programs that guide the plant in maintaining and improving its operations, competitive position, and profitability. This role has direct oversight over safety, order entry, procurement, manufacturing, quality, and engineering, and will work collaboratively across the entire organization to ensure sales needs are met. Successful candidates will direct and coordinate these activities so that approved products are manufactured on schedule and within quality standards and cost objectives.

This plant currently has 150 hourly employees operating multiple shifts. The plant primarily produces vacuum delivery systems along with the associated vacuum producer and filtration equipment and accessories. Processes include metal bending, forming, welding, assembly, laser cutting, wet paint, powder coat, electrical assembly, rotating equipment assembly, packaging and shipping. This is a non-union operation.

KEY ROLES AND RESPONSIBILITIES

Leadership

Provide leadership and development to the team and create an engaging environment with clear responsibilities, defined goals and objectives, and visibility to weekly progress reporting.

  • Work collaboratively in a matrix organization:
    • Partner with sales on demand planning to ensure that the upcoming needs are planned and able to be met and products are shipped on time, accurately, and completely.
    • Oversee manufacturing engineering and keep up-to-date on equipment changes, additions, and modifications.
  • Prepare the annual budget, including capital expenditures and direct preparation of cost control reports, cost estimates, manpower, and facilities requirements forecasts.

Process Improvement

  • Transform company culture to one of Continuous Improvement and Accountability. Develop, recommend, and support lean manufacturing principles and CI throughout the facility.
  • Formulate and install standard manufacturing practices based on comparative studies of methods, costs, and production figures.
  • Identify and develop process improvement champions in the organization. Continuously review and improve efficiencies and processes.

Procurement and Quality

  • Direct the manufacture of products at the lowest cost consistent with established specifications as to quality and quantity.
  • Establish inventory controls and ensure inventory turn metrics are achieved.
  • Work with procurement to review quality reports. Ensure that suppliers are meeting company quality standards.
  • Work with procurement to create a sustainable supply chain and monitor for continuous improvement opportunities.
  • Participate as a member of the Quality Assurance Team and work with the team to ensure quality metrics and countermeasures are implemented.

Management and Communication

  • Lead managers on the floor. Be a visible leader, set goals, and instill a sense of urgency.
  • Recruit, retain, and train qualified associates, build energy in the team, and share success.
  • Communicate through shift start-up meetings, special events, and regular town halls so that the entire team is aligned with the goals, progress, and successes of the local operation.
  • Maintain employee training programs and oversee training implementation.
  • Establish and maintain a constructive dialogue with associates.
  • Recommend and validate wage adjustments.

Compliance/General

  • Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies.
  • Ensure all team members comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies.
  • Management retains the discretion to add or change the duties of this position at any time.

THE PERSON

Education

A Bachelor’s degree in Business or Engineering with a specialization in Production or Manufacturing-related discipline from a university or technical school. Additional certifications, such as ISO, Six Sigma, and IATF, are highly desired.

Experience

  • Minimum of 7 to 10+ years of progressively responsible experience managing manufacturing in an industrial environment.
  • Likely have progressed from Operations Manager to Assistant Plant Manager to Plant Manager.
  • Strong background in Lean, including Process flow, 5s, inventory reduction, Six Sigma, quality, and value stream mapping.
  • Operational knowledge of Production methods [Kanban, 5S, Hoshin, TPM, ERP].
  • P&L / Cost Center responsibility. He/she will possess strong financial acumen with experience identifying the drivers of cost and profitability; monitoring hourly and daily performance to quickly identify and correct variances; preparing business cases for capital and labor investment; and preparing, presenting, and defending quarterly and annual budgets.

Industry Experience

  • This Plant Manager is likely a veteran of a high mix / low volume and “design to build” manufacturer.
  • Experience in metal fabrication is highly desired.

Competencies

  • Has a leadership reputation that attracts and retains talent.
  • Change Leader – Embraces change. Communicates needs during periods of change. Actively intervenes to create and energize positive change.
  • Strong customer orientation with a focus on quality and delivery. Comfortable hosting customer visits and addressing customer concerns, if required.
  • Naturally sets the pace – a sense of urgency. Drives individual ownership and accountability throughout the plant.
  • Has a process and continuous improvement orientation [Problem Solving Process].
  • Possesses strong organizational, planning, and time management skills.
  • Demonstrates a “hands-on” approach and leads from the floor. These are not office jobs.
  • Is an effective problem-solving facilitator who teaches and institutionalizes lessons.
  • Is comfortable speaking to groups of associates and making presentations to executive groups.
  • Additional language skills [Spanish] would be a plus.
  • Experience in a PE-backed company would be useful.

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