Client Care Coordinator

7 days ago


Silver Spring, United States Platinum Seniors Care Full time
Job DescriptionJob Description

CLIENTS CARE COORDINATION NEEDED

Platinum Seniors Care helps families with non-medical in-home care and assisted living placement services along with skilled home health care. Platinum Seniors Care clients receive extraordinary care in an inspiring environment with caring people. We hire employees who are inherently courteous and polite and treat all clients with the highest level of respect and professionalism.

The Client’s Care Coordinator is responsible for development and continual monitoring of the work schedules for Caregivers to meet patient care needs, adjusts staffing according to available staff and reports changes to appropriate supervisors, assure accuracy of the time reports, verify hours worked daily, bonus hours, overtime hours and benefit days, and calculate staffing based on adjusted census daily.

Portrait of a Platinum Client’s Care Coordinator

  1. Familiar with and comfortable working on computers.
  2. Possess good phone skills.
  3. Ability to coordinate and perform multiple tasks.
  4. Understand basic accounting principles.
  5. Excellent written/grammatical skills.
  6. Good communication skills.
  7. Self-starter.
  8. Work well with others.
  9. Coordinate employee paperwork.
  10. Audit inflow of paperwork for staffing purposes.

Primary Responsibilities

  1. Answering phones as needed.
  2. Staffing all in-home care cases.
  3. Assisting in interview and orientation process of caregivers.
  4. Understanding the staffing software. 
  5. Monitoring daily schedules.
  6. Entering new employees into the system.

Knowledge and Skills Requirements

  • Excellent computer skills
  • Exceptional interpersonal skills.
  • Candidates must be authorized to work in the United States.

 



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