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Night Auditor

4 months ago

Omaha, United States The Farnam, Autograph Collection, Omaha, NE Full time
Job DescriptionJob Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor for The Farnam, Autograph Collection, in Omaha, NE.

Job Purpose:

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud.

Essential Duties/Responsibilities:

  • Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
  • Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
  • Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.
  • Prepare and input statistics and income journal sheets for preparation of daily reports.
  • Balance and close all bank ticket codes, daily.
  • Run night audit final after insuring all revenues are in balance nightly.
  • Perform the duties of a Front Desk Clerk including express checkouts.

Other Duties/Responsibilities:

  • Assist the Front Office Manager/Front Office Supervisor as requested.
  • Assist Security as needed for guest or hotel issues.
  • Assist in taking and placing wake-up calls, as needed.
  • Perform the duties of a bell person as requested including parking and pulling vehicles for Valet.
  • No travel required.
  • Hours: 11:00 p.m. - 7:30 a.m.; scheduled days and times may vary based on need.

Supervisory Duties:

  • None

Qualifications & Requirements:

Valid driver's license in good standing (and agreement to submit to a recurring Motor Vehicle Record check every six months).

Knowledge

  • Ability to operate personal computer, cash register and calculator.
  • Ability to compile facts and figures.
  • Telephone and guest relations etiquette and skills.

Skills

  • Moderate hearing required to communicate with guests.
  • Excellent vision required for viewing of screen.
  • Excellent speech communication skills required to communicate with guests over the telephone.
  • Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Abilities

  • Ability to lift files/papers up to 5 lbs. 50% of time. May lift luggage up to 50 lbs.
  • Mobility - ability to move between front desk, PBX and accounting and various other areas in the hotel, 15-20% of time.

Education/Formal Training

  • High school education or equivalent experience.

Experience

  • Accounting background preferred, but not required.

Material/Equipment Used

  • Personal computer, telephone, cash register, calculator - approximately 90-95% of time.

Environment

  • Work inside and outside as needed 8+ hours.

Other:

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays


Amazing Benefits At A Glance:

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision for full-time ambassadors consistently working 30 or more hours weekly
  • Vacation & Holiday Pay for full-time ambassadors consistently working 30 or more hours weekly
  • Employee Assistance Program
  • Career growth and training opportunities
  • Reduced room rates throughout the portfolio
  • 401(k)
  • Employee discount
  • Flexible schedule
  • Flexible spending account for full-time ambassadors consistently working 30 or more hours weekly
  • Life insurance
  • FMLA per state and federal regulations