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Project Manager

2 months ago

Knoxville, United States Pattison Sign Group Inc Full time
Job DescriptionJob Description

Who we are:

Pattison ID helps companies deploy their identity for maximum consistency, engagement and impact across physical and digital signage, and branded environments. Our comprehensive signage solutions, including exterior, interior, wayfinding, and digital signage, redefine how brands connect with their audiences.

Our Solutions:

We offer architectural, digital services, sign maintenance solutions and flexible leasing options. As one of the largest companies in our industry, with 7 manufacturing facilities, 8 sales and operations offices, and over 1,000 employees across the US and Canada, Pattison ID is committed to offering a culture where team members can achieve their unique career ambitions, while embodying our Core Values of Innovation, Delight, Dependability, Involvement and Drive.

Essential Functions: What you’ll do:

  • Manages multiple projects ensuring on-time delivery and high customer satisfaction
  • Delivers measurably great customer service to ensure positive outcomes on customer projects
  • Collaborates and partners with sales and other internal teams to understand and meet project requirements, including quality, schedule, and cost, ensuring our commitments are fulfilled.
  • Utilizes internal PM tools and our ERP system to keep accounts up to date on track
  • Heavy customer-facing, via phone, virtual calls, and email
  • Develops and implements detailed project plans, participates in customer presentations, and manages project progress to ensure excellent service delivery.
  • Works with design, engineering, and on-site construction management, ensuring all project aspects in line with the project scope and on track.
  • Provides regular project status updates and maintains awareness of all project details.
  • Supports additional projects and assignments as required.

Qualifications: What you’ll need to be successful

  • Project Management: 2 -4 years of project management experience
  • Education: Associate degree or higher in business, engineering, construction-related field, or equivalent work experience in construction project management or asset management.
  • Technical Skills: Proficiency in Microsoft Windows, Word, Excel, and Outlook, Zoom, Teams, Project Management tools and ERP
  • Customer Service Orientation: Demonstrated ability to deliver excellent customer service, preferably with experience in a manufacturing environment.
  • Leadership: initiative-taking, takes initiative and leads by example
  • Communication Skills: strong written and oral communication, problem-solving, and team collaboration skills. Ability to effectively communicate via telephone and email with internal and external stakeholders
  • Detail Orientation: Strong attention to detail, precise and accurate

What We offer:

  • 11 paid holidays
  • 1 Paid Floating Holiday to recognize a special day of significance to you
  • Generous Paid Time Off Policy
  • Comprehensive health, dental, and vision benefits
  • 401K Plan with Company matching,
  • Hybrid Work Model
  • On the job training and development
  • Collaborative and Inclusive work environment
  • Special Employee Discounts: Ripley’s Believe It or Not, Great Wolf Lodge and other destinations and services

Pattison ID operates independently within The Jim Pattison Group, headquartered in Vancouver, and comprised of over 605 locations worldwide. The Jim Pattison Group is broadly based across the automotive, media, packaging, food sales and distribution, magazine distribution, entertainment, export, and financial industries.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse.

  • The employee is frequently required to talk, hear, and bend and twist neck.
  • The employee may occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision and distance vision.
  • Travel may be required, up to 10%