Agent, Cross-Utilized

3 months ago

Savannah, United States TREGO DUGAN AVIATION OF GRAND ISLAND INC Full time
Job DescriptionJob Description

Airline Customer and Ramp Service Agent
Starting wage $16.50/hour

  • Paid Time Off
  • Must have a valid driver's license
  • Must pass a 10-year background check and pre-employment drug test
  • Must be able to complete required training

General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required.

Essential Duties and Responsibilities:

  • The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude.
  • Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats.
  • Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
  • Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate.
  • Ensures FAA, Airline, and airport regulations are followed. Enforces safety/security measures and protects sensitive zones.
  • Assists Customers with special needs, i.e., Customers who need assistance in boarding.
  • Loading and uploading baggage on and off the aircraft.
  • Marshaling in the planes and pushing back the aircraft.
  • Excellent communication skills.
  • Work in extreme outdoor conditions.
  • Ability to push/pull/lift 70 lbs. on a continuous basis.
  • Able to read and write English; bilingual skills a plus.
  • Ability to work efficiently under time constraints.
  • Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
  • Other duties as assigned by the Station Leader.
  • Must be 18 years or older.
  • Must pass a ten (10) year background check and pre-employment drug test.
  • Must have authorization to work in the U.S. as defined in the Immigration Act of 1986.
  • Able to attend required training.
  • Valid Driver’s license

Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail. Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations. Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace. Willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings and be understanding and helpful on the job. Abiding by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done. Be persistent in the face of obstacles

Physical Demands:
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

Other Requirements and Qualifications: Education: High School diploma or equivalent.

Knowledge: Possess basic computer skills

  • Front Desk

    2 months ago

    Savannah, United States The DeSoto Full time

    Seeking a Front Desk Agent with a passion for guest service and genuine Southern Hospitality at The DeSoto Savannah. No hotel experience necessary but is a plus, customer service experience is preferred.We are looking for candidates that are flexible between 1st shift and 2nd shift.7AM-3PM3PM-11PMDETAILS OF THE ROLE - BASIC FUNCTIONThe Front Office Agent is...

  • Bilingual Real Estate Agent

    2 days ago

    Savannah, Georgia, United States Chucktown Homes PB Keller Williams Full time

    Job DescriptionAre you ready to elevate your real estate career? ChuckTown Homes PB Keller Williams is seeking bilingual agents fluent in both Chinese (Cantonese or Mandarin) and English to join our dynamic team.We're a fast-growing real estate company, powered by innovative technology and aggressive lead generation. Our team is dedicated to serving our...

  • Life Insurance Sales Agent

    1 month ago

    Savannah, United States Dorr Agency Full time

    Job DescriptionJob DescriptionLooking for your last career stop? Interested in an industry change? Seeking work-life balance?The Dorr Agency is seeking a motivated, coachable licensed and non-licensed agent to join our team. We specialize in helping families and businesses with life, health, and wealth solutions. We utilize a proprietary platform that...

  • Airport Agent

    6 days ago

    Savannah, United States Envoy Air Inc. Full time $16

    Overview:Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Come and work for Envoy Air, an American Airlines Group Company, at SAV and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.We are...

  • Transform Financial Futures as a Licensed Life/Health Agent

    6 days ago

    Savannah, Georgia, United States Blue Skye Financial Full time

    Job Opportunity**About Us**Blue Skye Financial is a dynamic organization dedicated to revolutionizing the financial futures of American families. Our mission is to empower individuals to achieve independence and wealth through innovative financial solutions.**Job Summary**We are seeking a seasoned Licensed Life/Health Agent to join our team. As a key player...

  • Customer Service Representative

    3 days ago

    Savannah, Georgia, United States Geoff del Forn - State Farm Agent Full time

    Job OverviewGeoff del Forn - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office, you will play a vital role in providing exceptional service to our clients and helping them achieve their insurance goals.Key ResponsibilitiesEstablish and Maintain...

  • Insurance Customer Service Agent

    4 weeks ago

    Savannah, United States MCI Careers Full time

    LOCATION: Savannah, GA JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required,...

  • Insurance Customer Service Agent

    2 months ago

    Savannah, United States MCI Military Recruitment Full time

    POSITION OVERVIEW: INSURANCE CUSTOMER SERVICE AGENT We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services...

  • Insurance Customer Service Agent

    2 months ago

    Savannah, United States MCI Careers Full time

    LOCATION: Savannah, GA JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required,...

  • Insurance Customer Service Agent

    4 weeks ago

    Savannah, United States MCI Military Recruitment Full time

    POSITION OVERVIEW: INSURANCE CUSTOMER SERVICE AGENT We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services...

  • Licensed Life/Health Agent

    3 months ago

    Savannah, United States Blue Skye Financial Full time

    Job DescriptionJob DescriptionJoin Our Mission to Transform Financial Futures! If you're an experienced financial pro, licensed in health and life, ready for your last position, keep reading. If you have more than 3 years experience and:know what's important and want a hand in designing your futurethink captive agent status is for newbs and rubesare...

  • Customer Service Agent

    2 months ago

    Savannah, United States MCI Military Recruitment Full time

    POSITION OVERVIEW: CUSTOMER SERVICE AGENT (WEEKEND) We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions. In this role, you will work weekends handling inbound calls, troubleshooting basic technical issues, assisting...

  • Call Center Agent

    2 months ago

    Savannah, United States MCI Careers Full time

    POSITION OVERVIEW: CALL CENTER AGENT (EVENINGS) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will work evening hours handling inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell...

  • Bilingual P&C Insurance Agent

    3 months ago

    Savannah, United States Mass Markets Full time

    POSITION OVERVIEW BILINGUAL P&C INSURANCE AGENT (SPANISH) We are hiring Spanish bilingual insurance agents who are positive, persuasive, and have the drive to succeed. In this role, you will provide full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best...

  • Insurance Professional

    2 days ago

    Savannah, Georgia, United States Savannah Insurance Advisors Full time

    About Savannah Insurance AdvisorsWe are a leading insurance agency that values independence and unity. Our virtual office is centered in Savannah, Georgia, offering the best of both worlds - remote autonomy with a close-knit community feel.Job SummaryWe are seeking a skilled Insurance Professional to empower clients to make informed decisions about their...

  • Insurance Customer Service Agent

    2 months ago

    Savannah, United States MCI Careers Full time

    POSITION OVERVIEW: INSURANCE CUSTOMER SERVICE AGENT (P&C LICENSED) We are hiring licensed insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the...

  • Insurance Customer Service Agent

    4 weeks ago

    Savannah, United States MCI Careers Full time

    POSITION OVERVIEW: INSURANCE CUSTOMER SERVICE AGENT (P&C LICENSED) We are hiring licensed insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the...

  • Customer Service Agent

    3 months ago

    Savannah, United States MCI Careers Full time

    LOCATION: Savannah, GA JOB TYPE: Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume...

  • Call Center Agent

    2 months ago

    Savannah, United States MCI Careers Full time

    LOCATION: Savannah, GA JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW: CALL CENTER AGENT (WEEKENDS) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will...

  • Call Center Agent

    2 months ago

    Savannah, United States MCI Careers Full time

    LOCATION: Savannah, GA JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW: CALL CENTER AGENT (DAYS) As a Call Center Agent, you will be either dedicated to a specific project or handle blended inbound and outbound phone, chat, and e-mail interactions on behalf of...