Current jobs related to Member Consultant - Spokane - STCU

  • Member Consultant II

    5 months ago

    Spokane, United States BECU Full time

    As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we...

  • Member Consultant II

    2 weeks ago

    Spokane, Washington, United States BECU Full time

    Job SummaryWe are seeking a highly skilled Member Consultant II to join our team at BECU. As a key member of our team, you will play a vital role in delivering exceptional member experiences and providing expert financial guidance to our members.Key ResponsibilitiesProvide exceptional customer service and sales expertise to members, including areas of...

  • Fitness Sales Consultant

    2 weeks ago

    Spokane, Washington, United States MUV Fitness Full time

    About Müv FitnessMüv Fitness is a dynamic and results-driven fitness company that is committed to helping individuals achieve their health and wellness goals. As a Müv Fitness Consultant, you will be an integral part of our team, working closely with our members to provide exceptional service and support.Key ResponsibilitiesDrive guest traffic to our gym...

  • Sales Consultant

    4 weeks ago

    Spokane, Washington, United States Welcome Wagon Full time

    Job Title: Outside Sales Marketing ConsultantWe are seeking a highly motivated and results-driven Outside Sales Marketing Consultant to join our team at Welcome Wagon. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in your assigned territory.Key Responsibilities:Develop and execute sales...

  • Sales Consultant for Fitness Services

    2 months ago

    Spokane, Washington, United States Muv Fitness Full time

    Job OverviewMuv Fitness is dedicated to delivering outstanding results, and as we expand, the recruitment of exceptional team members is crucial for our success. A Muv Fitness Consultant serves as the initial point of contact for prospective members, shaping their first impression of our facility.Key ResponsibilitiesAttracting Potential MembersConducting...

  • Oncology Sales Consultant

    4 weeks ago

    Spokane, Washington, United States Bayer Full time

    Job Title: Oncology Sales ConsultantBayer is seeking an experienced Oncology Sales Consultant to join our team in Spokane, WA. As a key member of our sales team, you will be responsible for driving the clinical demand, education, and sale of Nubeqa and Xofigo to medical oncologists, urologists, radiation oncologists, and mid-level healthcare professionals...

  • Beauty Consultant

    3 weeks ago

    Spokane, Washington, United States Sephora Full time

    Job Title: Licensed Beauty AdvisorJoin Sephora as a Licensed Beauty Advisor and take your passion for beauty to the next level. As a key member of our team, you will provide personalized beauty consultations, perform beauty services, and showcase your expertise in makeup techniques and skincare routines.Key Responsibilities:Provide personalized beauty...

  • Laboratory Technical Consultant

    1 week ago

    Spokane, Washington, United States Incyte Diagnostics Full time

    Job SummaryWe are seeking a highly skilled Laboratory Technical Consultant to join our team at Incyte Diagnostics. As a key member of our laboratory operations team, you will be responsible for providing technical consulting services to our clients, ensuring the quality and accuracy of laboratory results, and supporting the development of new laboratory...

  • JDE Security Consultant

    2 days ago

    Spokane, Washington, United States Mastech Digital Full time

    Job OverviewMastech Digital is seeking a seasoned JDE Security Consultant to join our team. As a key member of our Consulting domain, you will leverage your expertise in JD Edwards Security to drive business growth and success.Key ResponsibilitiesProvide expert-level guidance on JD Edwards Security best practices and implementation strategies.Collaborate...

  • Risk Control Consultant

    3 weeks ago

    Spokane, Washington, United States Travelers Full time

    Job Title: Managing Risk Control ConsultantJob Summary:We are seeking a highly skilled Managing Risk Control Consultant to join our team at Travelers. As a key member of our risk management team, you will be responsible for providing expert risk control services to our clients, identifying and mitigating potential risks, and developing strategies to minimize...

  • Bathroom Sales Consultant

    1 day ago

    Spokane, Washington, United States Bath Planet Full time

    Job OverviewAs a key member of the Bath Planet team, you will be responsible for engaging with potential customers, educating them about our products, and setting up appointments for In-Home Design Consultations. Your excellent communication skills and ability to multitask will be essential in building strong relationships with our clients and driving sales...

  • Risk Control Consultant

    1 month ago

    Spokane, Washington, United States Travelers Full time

    Job Title: Managing Risk Control ConsultantWe are seeking a highly skilled and experienced Managing Risk Control Consultant to join our team at Travelers. As a key member of our Risk Control team, you will be responsible for managing a team of risk control professionals in the Pacific Northwest, providing risk control services to large commercial accounts,...

  • Client Relationship Consultant

    5 months ago

    Spokane, United States Banner Bank Full time

    Please take time to review Banner Bank's Consent & Privacy notice before applying.Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital...

  • Client Relationship Consultant

    5 months ago

    Spokane, United States Banner Bank Full time

    Please take time to review Banner Bank's Consent & Privacy notice before applying.Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital...

  • Beauty Consultant

    3 weeks ago

    Spokane, Washington, United States LVMH Full time

    Job Title: Beauty AdvisorJoin Sephora as a Beauty Advisor and help clients discover the power of beauty. As a key member of our team, you will create personalized experiences for every client, showcasing your expertise in makeup techniques and skincare routines.Key Responsibilities:Provide personalized beauty consultations to understand clients' beauty goals...

  • Bilingual Retail Sales Consultant

    2 weeks ago

    Spokane, Washington, United States AT&T Full time

    Job Description:We are seeking a highly motivated and customer-focused Bilingual Retail Sales Consultant to join our team at AT&T. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.About the Role:Use a consultative sales approach to guide customers through their options...

  • Client Relationship Consultant

    5 months ago

    Spokane, United States Banner Bank Full time

    Job DescriptionPlease take time to review Banner Bank's Consent & Privacy notice before applying.Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,...

  • Mental Health Consultant

    1 month ago

    Spokane, Washington, United States Children's Home Society of Washington Full time

    Job SummaryWe are seeking a highly skilled Mental Health Consultant to join our team at Children's Home Society of Washington. As a key member of our Early Head Start, Head Start, or ECEAP program, you will provide clinical and case management services to children and families in need.Key ResponsibilitiesAssess client needs and develop treatment plans,...

  • Client Relationship Consultant 2

    7 days ago

    Spokane, Washington, United States US Bank Full time

    Job SummaryWe are seeking a Client Relationship Consultant 2 to join our team at US Bank. As a Client Relationship Consultant 2, you will be responsible for building and fostering relationships with clients through proactive outreach and follow up. You will also be responsible for maintaining a working knowledge of consumer and business banking products and...

  • Adult Consultation Liaison Psychiatrist

    1 week ago

    Spokane, Washington, United States Provider Solutions & Development Full time

    Psychiatrist Opportunity in Spokane, WAProvidence Holy Family Medical Center is seeking a board-eligible/board-certified Psychiatrist to join their Behavioral Health Division in Spokane, Washington.This is a unique opportunity to join a team of six consultation psychiatrists in a hospital department that includes inpatient psychiatry, addiction medicine, and...

Member Consultant

5 months ago

Spokane, United States STCU Full time
Job DescriptionJob DescriptionCompany Description

STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members’ lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.

STCU offers excellent benefits: 
•  Paid time off—plus 11 paid holidays
•  Medical, dental, vision and life insurance 
•  Training and career development
•  Success sharing plan
•  401(k) matching contributions
•  Tuition reimbursement

An overview of the benefits can be found here.  
Salary range: $21.64 - $29.70 per hour

Job Description

The Member Consultant creates unparalleled in-person experiences for existing and prospective consumer members that interface with STCU through our retail locations. By conducting interactive and collaborative interviews at new member origination, subsequent account maintenance and transactional requests, the Member Consultant will identify opportunities to expand existing relationships while positioning STCU as a first-choice market leader and the primary financial institution for the members they serve.

Core Job Requirements/Outcomes

  • Protect the integrity and confidentiality of our membership by identifying members/account ownership to ensure proper access is upheld. Perform transactional duties to serve members with high accuracy in accordance with credit union policies and procedures as well as adhering to STCU’s balancing standards and proper dual control.
  • Originate and expand member relationships by conducting an in-depth and personalized review of the members financial position. This is achieved by interviewing and finding opportunities to recommend product and services that meet the members financial goals.
  • Exceed service expectations by creating unparalleled member experiences and excellence with every interaction; taking ownership of issues and challenges, increasing member loyalty, and delivering on our Here for Good brand promise.

Other Essential Functions

  • Demonstrate competency and an in-depth knowledge of all consumer, fiduciary deposit products, services and systems and accounts types including checking, savings, CD's and IRA's and lending products to open and conduct required account maintenance.
  • Meet or exceed monthly branch goals including the promotion of ancillary products and submitting partner referrals by showcasing the added benefits and impact to the member
  • Build and maintain trust by confidently answering member questions and finding appropriate resolutions for a variety of complex or technical issues
  • Engage in genuine and inquisitive conversation to identify best match products and services that fulfill unstated needs and deepen the member relationship
  • Embody the principles of Everyday Personal Leadership in order to develop and maintain strong and productive working relationships at all levels of the organization.
  • Position may also process cash transactions based on the needs of the location.
Qualifications

Education: High school diploma or equivalent required.

Job Experience: Minimum two years' experience as a Teller, new accounts or service representative in a financial institution required. Equivalent experience in a sales/service position in a retail establishment may be considered. Demonstrated proficiency at STCU in a similar role may also be considered.

Software Skills: Proficient knowledge of MS Office programs including Outlook, Word, Excel and Teams.

Physical Demands: Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations.

Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.

Travel Demands: May be asked to travel to other STCU locations.

Other: Perform additional duties as assigned for the efficient operation of the department and the organization. This includes the possibility of being assigned temporarily to other locations.



Additional Information

Ready to apply? Click on I'm interested