Client Relationship Consultant 2
4 weeks ago
We are seeking a Client Relationship Consultant 2 to join our team at US Bank. As a Client Relationship Consultant 2, you will be responsible for building and fostering relationships with clients through proactive outreach and follow up. You will also be responsible for maintaining a working knowledge of consumer and business banking products and services, including digital products and services.
Key Responsibilities:
- Build and foster relationships with clients through proactive outreach and follow up
- Maintain a working knowledge of consumer and business banking products and services, including digital products and services
- Provide a consistent optimal client experience, including greeting clients and processing basic transactions
- Develop collaborative partnerships with branch team members and partners to best serve clients
- Open new consumer and business accounts, complete service requests, and submit credit applications
Requirements:
- Minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training
- Proven ability to build and foster relationships with clients through proactive outreach and follow up
- Thorough knowledge of applicable bank and branch policies, procedures, and support systems
- Proven customer service and interpersonal skills
- Experience with using and demonstrating digital products and self-service technologies
What We Offer:
- A comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension
- A diverse and inclusive work environment
- Opportunities for professional growth and development
Equal Employment Opportunity:
US Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.
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