Senior Technical Success Manager, LATAM
1 week ago
Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.
Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you'll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.
Our Opportunity
We're looking for an empathetic, curious and experienced professional to join our Customer Solutions Organization to help retain and grow Snyk's growing customer base.
Snyk is looking for a bi-lingual Senior Technical Success Manager (TSM) to help customers enable security within their Software Development Life Cycle (SDLC) and DevSecOps transformations through the adoption of the Snyk Platform. You'll help customers make change management decisions based on their goals/objectives and data-driven analysis. As the technical point of contact, you will become the trusted product advisor for our customers, identifying strategies that unlock business value, and expand product adoption, resulting in increased customer satisfaction and loyalty.
You'll Spend Your Time:
- Orchestrating a near, mid, and long-term vision and strategy for the overall customer's adoption and realization of value across their Application Security workflows
- Building and fostering trusted relationships with leaders from our customers' engineering and security organizations
- Designing and executing customized onboarding programs helping customers achieve their security program goals through the use of Snyk's suite of products
- Mobilizing internal and external resources to remove barriers to adoption
- Advocating internally for the needs of your customers, working proactively with Sales, Product, Support and other teams to identify expansion opportunities and mitigate risks
- Preparing and facilitating business review meetings, training sessions, product feedback/roadmap reviews, and other strategic customer interactions
What You'll Need:
- Fluency in Spanish - This will be our first LATAM TSM. This is a great time to join and help build our LATAM TSM Team
- 5+ years of experience in a customer-facing role, engaging with customer executives, technologists, and/or partners to solve business problems with advanced technologies
- Experience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America and customers in South America
- The ability to demonstrate a working knowledge of Developer or Application Security tools (e.g. GitHub, Jira, Jenkins, VScode, Docker, Kubernetes) and cloud environments
- Exceptional organization and time-management skills and the ability to effectively manage across competing priorities
- To be an effective and influential communicator with a range of personas (from end user to executive); you can facilitate challenging discussions and are adept at handling objections
- To thrive in a collaborative, fast-paced environment and as a part of a results-oriented team
We'd be Lucky if You:
- Also have fluency or working proficiency in Portuguese
- A developer background or any kind of experience with coding
- Prior experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
#LI-LM2
We care deeply about the warm, inclusive environment we've created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway
About Snyk
Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.
Benefits & ProgramsPrioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
- Health benefits, employee assistance plans, and annual wellness allowance
- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
-
Senior Technical Success Manager, LATAM
3 days ago
Austin, United States Snyk Full timeJob DescriptionJob DescriptionEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that...
-
Sales Manager, LATAM
1 week ago
Austin, United States MaintainX Full timeMaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 7,500+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds,...
-
Customer Success Manager
3 days ago
Austin, United States Dealhub Full timeDealHub is a leading provider of sales engagement and revenue optimization solutions, empowering businesses to streamline their sales processes and drive growth. As a company that advocates a customer-first approach, we're known for our professional Success team and are **hiring a Customer Success Manager for the Austin, TX team**, who will ensure that...
-
Customer Success Manager
1 week ago
Austin, United States Dealhub Full timeDealHub is a leading provider of sales engagement and revenue optimization solutions, empowering businesses to streamline their sales processes and drive growth. As a company that advocates a customer-first approach, we're known for our professional Success team and are hiring a Customer Success Manager for the Austin, TX team , who will ensure that...
-
Senior Technical Product Manager
Found in: Appcast US C2 - 1 week ago
Austin, United States ShortList Recruitment Limited Full timeSenior Technical Product ManagerAustin, TXCompetitive Salary ShortList are excited to be partnered with a Media company looking to hire a Senior Technical Product Manager to run the roadmap and strategy for their Products.Looking for someone who in a snapshot:Has 5+ years’ experience managing products in the tech industry.Can align and execute Product...
-
Senior Technical Product Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Austin, United States ShortList Recruitment Limited Full timeSenior Technical Product ManagerAustin, TXCompetitive Salary ShortList are excited to be partnered with a Media company looking to hire a Senior Technical Product Manager to run the roadmap and strategy for their Products.Looking for someone who in a snapshot:Has 5+ years’ experience managing products in the tech industry.Can align and execute Product...
-
Senior SEO Manager
2 weeks ago
Austin, United States Propellic Full timeJob DescriptionJob DescriptionAre you highly motivated by results? Do you love travel?The Senior SEO Manager role at Propellic, the Destination Digital Agency for Travel & Tourism, could be for you.The Senior SEO Manager is ultimately responsible for the success of SEO campaigns for our clients. They ensure that deliverables and work are completed on time to...
-
Technical Partner Success Specialist
1 week ago
Austin, United States Mailprotector Full timeJob DescriptionJob DescriptionAt Mailprotector, the Technical Partner Success Specialist has a deep knowledge of our platform and uses that understanding to help improve our partners' businesses daily. This role is critical to building strong and lasting business relationships. Support is done 100% remotely by coaching, advising, and training partners...
-
Customer Success Manager
1 week ago
Austin, United States Fox Robotics Full timeFox is looking for someone who can help manage a growing list of clients. We are deploying some of the most flexible robot automation into existing warehouses and are growing fast to keep up with very high demand. As a Customer Success Manager of Fox Robotics you will ensure we are delivering value to our customers. You will be laser-focused on post-sale...
-
Technical Senior Product Marketing Manager
2 hours ago
Austin, United States Brinqa Full timeBrinqa is the leading provider of unified cyber risk management and security analytics. Our software empowers companies to make cyber risk decisions across a wide range of platforms quickly and efficiently. We help our customers’ cyber security and technology teams discover, prioritize and treat the most important risks based on real-time risk analytics,...
-
Job Openings – Senior Technical Program Manager
Found in: beBee jobs US - 1 week ago
Austin, Texas, United States Amazon Full timeJob Description:As a Senior Technical Program Manager working with Tooling, Infrastructure and QA team, you will have the opportunity to drive programs related to tooling and infrastructure to support developer productivity and quality assurance across the AWS Redshift organization. You will take ownership on our overall strategy to drive engineering...
-
Austin, United States Salesforce Full timeWe are seeking a highly motivated and experienced Product Manager to join our Success Plan product management team. In this role, you will be responsible for ensuring all Success Plans features are available and adapted for Salesforces Commerce Clou Salesforce, Product Manager, Product Management, Sales, Manager, Product Development, Technology
-
Technical Product Manager
1 week ago
Austin, United States Bold Commerce Full timeJob DescriptionJob DescriptionSalary: Who is Bold Commerce?Bold Commerce makes checkout better, helping brands convert more shoppers in more places. As a leader in the composable commerce space, Bold Checkout is the only high-converting, customizable headless solution for a checkout without limits.Named one of Built In Austin’s Best Places to Work,...
-
Technical Program Manager
Found in: Resume Library US A2 - 1 week ago
Austin, Texas, United States Procore Technologies Full timeJob Description Please use the below format to describe your job: We’re looking for Senior Technical Program Manager to join Procore’s Business Technology - Go-To-Market team. As a Senior Technical Program Manager (Platforms), you’ll join Procore’s Technology team to drive product delivery across Procore’s Go-to-Market ((url removed))...
-
Audit Senior Manager
1 week ago
Austin, United States Weaver Full timeThe Weaver Experience Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative and entrepreneurial workplace culture. Our leaders truly care about the well-being of all...
-
Supervising Senior
1 week ago
Austin, United States Connor Group Full timeConnor Group has several offices with hybrid work arrangements. We are also hiring remote professionals for this position. Are you an intellectually curious, deal oriented professional who enjoys producing innovative solutions to complex business issues? Connor Group is seeking professionals who want to build off their existing accounting, operational, and...
-
Austin, United States CareerBuilder Full timeA dynamic and multi-disciplinary architecture firm based Austin is looking for a Technical Design Manager. We specialize in creating innovative and sustainable designs that inspire and transform spaces. The team is comprised of passionate individuals who are dedicated to pushing the boundaries of architectural excellence while fostering a collaborative and...
-
Senior Project Manager
1 week ago
Austin, United States Kennedy Jenks Full timeKennedy Jenks is actively seeking an experienced Senior Project Manager to lead our dynamic team in Austin, Texas. This is a key leadership role, integral to the growth and success of our water/wastewater practice. As a Senior Project Manager, you will play a pivotal role in inspiring and guiding our team while strategically elevating our project delivery...
-
Senior Technical Program Manager
Found in: Resume Library US A2 - 1 week ago
Austin, Texas, United States Procore Technologies Full timeJob Description Job Description We’re looking for a Sr. Technical Program Manager to join Procore’s Business Operations Systems team. In this role, you will accelerate the outcomes of the Business Systems Technology scrum teams by driving for clarity among chaos and uniting cross-functional teams to operate with velocity. Our Business Operations...
-
Director of Technical Investigations
1 week ago
Austin, United States CareerBuilder Full timeOracle Job Description Global Physical Security Position Title and Summary: (IC5) Director, Technical Investigations, Global Physical Security - Risk and Investigations Position Location: United States of America,Austin, Texas or Greater Washington D.C. Area Position Responsibilities: This role is a direct report to the Senior Director of Security Risk and...