Hotel Front Desk Supervisor
1 month ago
Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk supervisor to help lead our already fantastic team. You’ll be responsible for leading the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have supervisory skills and enjoy providing excellent customer service, apply today
Compensation:$17 - $20 hourly
Responsibilities:- Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints
- Generate occupancy reports and compile financial information for the general manager
- Direct front desk operations and ensure customer service meets our high standards for guest satisfaction
- Must possess a high school diploma or equivalent certification (GED)
- Showcase exceptional multitasking, communication, and management skills
- 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry
- Experience with MS office and bookkeeping skills desired
- 1 year of previous experience working in the hospitality industry
Here in Midtown Savannah, we are known for our outstanding guest services and our family-oriented culture. We love to go over and beyond to give everyone an experience they won't forget. From our employees to our guests, we all leave with a feeling of comfort and support you will only find through Fairfield Inn. Come on by and check us out We’d love for you to be a part of our award-winning team
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