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Housekeeper-Full Time

4 months ago


Norwalk, United States Agemark Full time
Job DescriptionJob Description

Holland Farms in Norwalk, IA, an Agemark Senior Living Community is hiring for a Housekeeper For the sixth consecutive year; we are certified #17 in Fortune Best Workplaces for Aging Services 2023 In this Housekeeper position, you’ll maintain assigned areas, keeping them clean, sanitary, orderly, and attractive conditions, and following schedules as directed. Help us create an environment you would want for your own loved one

Housekeeper position details:

  • Provide services to residents in their private suites as outlined in resident service plans. Promote residence and the company positively.
  • Perform laundry and linen services for residents and/or the Community as required.
  • Respond promptly to work orders and customer housekeeping/custodial service requests.
  • Ensure a safe environment for residents; promptly report any unsanitary or unsafe/hazardous conditions, defective equipment, and maintenance needs to Supervisor.
  • Maintain an accurate record of chargeable services (cleaning, personal laundry, etc.) and submit as directed.
  • Assist the Supervisor in developing a budget for housekeeping/custodial accounts in the Building Services Department; operate within the monthly budget and notify Supervisor for approval to make or request special purchases.
  • Help residents move in and out of the Community; take part in new resident orientation regarding laundry and housekeeping schedules, procedures, etc. as directed.
  • Upon turnover, assist Supervisor and Family Service Coordinator to return vacated suites to market condition.
  • Safely store chemicals and supplies as required; maintain equipment in good working order.
  • Help to set annual Department goals and assess quarterly.
  • Follow safety regulations to clean or assist with cleaning accidents involving body waste, blood, or vomit.
  • Maintain confidentiality of information about residents, Community operations, and personnel.
  • Work scheduled hours based on personnel and Community needs; may be required to work weekends.
  • Answer the phone, answer questions, and offer excellent customer service.
  • Take part in staff, resident, family, marketing, or Company activities and events as directed.
  • Strong English communication skills are essential for seamless interaction with residents and colleagues.

We believe in taking care of our employees by offering comprehensive benefits:

  • Choice of two health and dental plans, vision, employer-paid life, and many voluntary programs
  • HSA with employer contribution
  • 401(k) savings plan with a company match of 50% up to the first 6%
  • PTO Accrual on day one
  • Company-provided Employee Assistance Program
  • Education assistance through a partnership with Bellevue University up to $10,500.00
  • Licensure and certification at company expense
  • Employee Perks and Discount Programs including savings on hotels, rental cars, travel, entertainment, streaming services, electronics, eCommerce, and so much more
  • Professional Development courses with opportunities for career advancement
  • Referral bonuses and recognition programs
  • Complimentary Will, POA, Advanced Directive, & Living Trust Services-Mutual of Omaha
  • Worldwide Travel Assistance
  • A Certified Great Place to Work that provides a fun and respectful workplace

Since 1987, at Agemark, we believe people heal and grow best when they feel like part of whole-person wellness involving mind, body, and spirit It’s the foundation for our approach to senior care and it’s also how we choose, train, and care for our team. Agemark Senior Living Communities embraces FOUR core values: Professionalism, Commitment, Integrity, and Compassion. If you believe in doing what feels right, advocate for our elderly community, and want to be part of our Great Place to Work, we would love to hear from you. It’s our job to create a purposeful life for our loved ones and be the change we all want to see in our world. EOE.

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