Subaru UC Acquisition Specialist

Location: Rockwall, TX (On site) | Type: Full Time | Average Pay: $$40-50k annually

Norm Reeves Auto Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the #1 RETAIL DEALER IN THE NATION. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals who are eager to grow their careers while the company continues to expand

As our UC Acquisition Specialist (KBB) Representative, you are one of the most important team members at Norm Reeves Subaru of Rockwall. You are responsible for creating a super Norm Reeves experience for all of our guests and using your communication skills to identify needs and offer trade-in solutions to our sales department.

Your work will ensure our guests are 100% satisfied with their Norm Reeves experience. This role is a great way for a dedicated and outgoing person to kick-start your sales career with us

What you’ll do:

• Manages all incoming KBB Instant Cash Offer leads that come through
• Uses automotive programs and tools daily to contact customers
• Contact vehicle owners and attempt to purchase their vehicles
• Maintain customer database and communicate with them
• Greet and offer assistance to customers with desired vehicles
• Follow up on leads from Kelly Blue Book
• Review vehicle condition reports
• Determine wholesale and retail prices
• Inspect and accept vehicles arriving onsite
• Create and execute a reconditioning plan to prepare vehicles for sale
• Use sound judgment, research, and excellent interpersonal skills to make offers on vehicles
• Hand off prospective buyers to our sales team
• The expectation for the month is a goal of 25 vehicles purchased
• Work with management to identify current inventory needs
• Perform additional duties as required.

What you’ll need:

• A valid driver’s license and acceptable driving record
• High school diploma or equivalent
• Proficient with CRM, and Microsoft Office Suite or related software
• Strong communication and negotiating skills
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Ability to function well in a high-paced environment
• Willingness to work independently and as part of a team

What We Offer:

• Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
• Invest in Yourself – Tuition Reimbursement
• Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
• Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
• Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
• Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
• Secure Your Future - Build Wealth with 401k Matching
• Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.