Call Center Associate

7 days ago

Rockland, United States Rockland Federal Credit Union Full time
Job DescriptionJob Description

Call Center Associate, Rockland

Rockland Federal Credit Union (RFCU) is searching for a friendly, service focused, detail oriented individual to join our Call Center team. If you enjoy a busy environment with tasks that will vary all day long, this is the position for you

About RFCU

At RFCU, we are committed to member service. Having just celebrated our 100th anniversary we know that our success relies on our dedicated employees and their commitment to our members. With 8 branch locations and over 11 back-office departments, the potential for career growth is unlimited.

A day in the life of a Call Center Associate

Working out of our Rockland headquarters, Call Center Associates assist our members with a variety of needs. RFCU members will call to make loan payments, inquire about balances and open new accounts. They can also request statements and ask for help with our website, online banking and bill pay features. It's a busy environment requiring the flexibility to pivot smoothly from one transaction to another. At RFCU we pride ourselves in setting you up for success with on-the-job training and an introductory period for plenty of feedback and coaching.

The Call Center Associate position requires a high school diploma or equivalent and the ability to communicate effectively and clearly with members and staff at all levels within the organization. Knowledge of Credit Union products and services is also preferred, as well as Microsoft Word and Excel experience. Accuracy and attention to detail are important, along with the ability to navigate our mobile app and website.

Work Schedule and Benefits

As a Call Center Associate, you will work a 40-hour full-time schedule that may include extended hours on Thursday and Friday, and occasional rotating Saturdays with a short schedule. That means every other week you will have a weekday off (we support work-life balance) The Call Center Associate is also remote work classified as hybrid, once the introductory period and training are complete.

RFCU offers a full benefit package including Blue Cross Blue Shield medical benefits, dental benefits, 401k with company match and profit sharing potential, flexible health and dependent care plans and life, AD&D and LTD insurances. To help boost your career and personal growth we offer a generous and flexible tuition reimbursement program. To assist our employees in taking care and relaxing with family and friend we offer separate vacation, personal and sick time.

Are you ready to apply?

If this sounds like what you are looking for, then the next step is to apply You will need to upload your resume and answer a few basic questions. Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates. At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check.

Apply today and join our team



Job Posted by ApplicantPro

  • Call Center Associate

    Found in: Talent US C2 - 7 days ago

    Rockland, United States Rockland Federal Credit Union Full time

    Call Center Associate, RocklandRockland Federal Credit Union (RFCU) is searching for a friendly, service focused, detail oriented individual to join our Call Center team. If you enjoy a busy environment with tasks that will vary all day long, this is the position for you!About RFCUAt RFCU, we are committed to member service. Having just celebrated our 100th...

  • Collector I

    7 days ago

    Rockland, United States Rockland Federal Credit Union Full time

    Job DescriptionJob DescriptionCollector, Rockland, Ma Rockland Federal Credit Union (RFCU) is searching for friendly, detail-oriented, service driven Collectors to join our Collections team. If you thrive in a busy environment and have an eye for the details, this is the position for you!About RFCUAt RFCU, we are committed to member service and we know that...

  • Psychiatrist

    Found in: beBee S US - 7 days ago

    Rockland, United States MaineHealth Full time

    If you re a Psychiatrist with a passion for helping patients with co-occurring and substance use disorders, we want to speak with you! Great things happen for Psychiatrists like you who seek to put patients first. They find themselves at MaineHealth, Maine s largest integrated health system. Join us, and you will also find supportive, collaborative...

  • Quality Compliance Manager

    Found in: Appcast US C2 - 7 days ago

    Rockland, United States EMD Serono, Inc. Full time

    Quality Compliance Manager 100% onsite in MA Pay: $60.00 an hour Bachelor's degree with a minimum of 3 years in a quality and compliance role (Pharmacovigilance)Possible contract to hire opportunity DescriptionThe focus for this position is coordinating, managing, and leading a variety of Pharmacovigilance (PV) quality and compliance activities. This...

  • Quality Compliance Manager

    Found in: Appcast Linkedin GBL C2 - 7 days ago

    Rockland, United States EMD Serono, Inc. Full time

    Quality Compliance Manager 100% onsite in MA Pay: $60.00 an hour Bachelor's degree with a minimum of 3 years in a quality and compliance role (Pharmacovigilance)Possible contract to hire opportunity DescriptionThe focus for this position is coordinating, managing, and leading a variety of Pharmacovigilance (PV) quality and compliance activities. This...

  • Staff Specialist Consultant Psychiatrist

    Found in: Jooble US O C2 - 2 weeks ago

    Rockland, ME, United States MaineHealth Full time

    The Psychiatrist provides medical leadership and direct patient care as part of a multidisciplinary team. HUB Rockland is one of four Maine Behavioral Healthcare ambulatory specialty clinics across Mid-coast and Southern Maine that focus on the management of co-occurring psychiatric and substance use disorders. Qualified candidates will work closely with...

  • Office Manager

    Found in: Lensa US P 2 C2 - 1 week ago

    Rockland, United States Groups: recover together. Full time

    Overview: Groups Recover Together is an outpatient addiction medicine provider that delivers comprehensive outpatient treatment for opioid addiction. Based on the principle that recovery is tied to aspects of life that are beyond the reach of an office visit, our care model includes three core modalities that are proven to help individuals get their lives...

  • Wastewater O&M Technician I

    Found in: Resume Library US A2 - 6 days ago

    Rockland, Massachusetts, United States Veolia Full time

    Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their...

  • Psychiatrist- Addiction Specialist

    Found in: Jooble US O C2 - 2 weeks ago

    Rockland, ME, United States MaineHealth Full time

    Summary Position Summary The Psychiatrist provides medical leadership and direct patient care as part of a multidisciplinary team. HUB Rockland is one of four Maine Behavioral Healthcare ambulatory specialty clinics across Mid-coast and Southern Maine that focus on the management of co-occurring psychiatric and substance use disorders. Qualified...

  • Driver Class A

    Found in: Jooble US O C2 - 2 days ago

    Rockland, MA, United States Clean Harbors Full time

    Clean Harbors inRockland, MA is seeking a Class A CDL Driver to operate a variety of heavy and light-duty trucks/work equipment at our customer sites; some of the vehicles operated include vacuum trucks, Cuscos, guzzlers, and roll-offs. This role is responsible for performing driving and non-driving duties on and off customer sites associated with hazardous...

  • Psychiatrist

    Found in: Jooble US O C2 - 2 weeks ago

    Rockland, ME, United States MaineHealth Full time

    If you’re a Psychiatrist with a passion for helping patientswith co-occurring and substance use disorders, we want to speak with you! Great things happen for Psychiatrists like you who seek to put patients first. They find themselves at MaineHealth, Maine’s largest integrated health system. Join us, and you will also find supportive, collaborative...