Pathways to Employment Case Manager

5 days ago

West Palm Beach, United States Vita Nova, Inc Full time
Job DescriptionJob Description

Job Purpose/Duties:

Provide support and case management services to disconnected and homeless Palm Beach County youth. Assess strengths and needs, create individualized plans, identify resources and provide life skills training to youth. Connect youth to education, employment and supportive adult connections to improve youth support network, employment skills, and earning potential. Promote youth development by implementing, monitoring and enforcing program expectations. Implement Pathways to Employment program. Provide support to youth with career exploration, build job readiness skills, and improve access to post-secondary opportunities.


Essential Functions:

Case Management

  • Orient youth to program services, requirements and eligibility when applicable
  • Complete initial intake, needs assessments, and other program enrollment forms and act upon critical needs appropriately and immediately
  • Meet with youth to develop a comprehensive client-driven case plan with both short-term and long-term goals identified
  • Arrange, coordinate, and transport youth to various appointments
  • Connect with community partners who may be helpful to youth or with programming
  • Provide professional, timely communication with Community Partners
  • Assist in coordinating and facilitating life skills trainings/events including nights/evenings and weekends when necessary
  • Integrate positive youth development standards and trauma informed care practices when serving youth
  • Promote adult supportive connections by facilitating activities for youth to engage with mentors
  • Participate in community meetings aimed at providing education on the needs of disconnected and homeless youth

Maintain client files to include initial intake, basic needs assessment, individualized plans, termination reports, progress case notes and other documents related to youth service delivery.

  • Meet established deadlines for submitting progress case notes, file management forms, program reports/data and personnel documents.
  • Collect data necessary to meet program outcomes and statistical reports timely.



Qualifications:

Education:

  • Minimum of a Bachelor Degree and related experience in human services field



Knowledge, Skills and Abilities:

  • Knowledge of case management and basic service note documentation
  • Knowledge of working with youth/young adults and families
  • At least 21 years of age with a valid driver's license and good driving record
  • Availability to work non-traditional hours including nights and weekends
  • Ability to manage multiple assignments
  • An ability to lift and move items such as furnishings up to 50 pounds



Proficiency in the use of computer programs for:

  • word processing
  • databases
  • spreadsheets
  • e-mail
  • internet
  • graphic design programs

Personal Characteristics:

The Case Manager should demonstrate competency in some or all of the following:

  • Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational
  • Lead: Positively influence others to achieve results that are in the best interest of the
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and
  • Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the

Experience:

  • Minimum of one year experience working with youth/young adults and

Working Conditions:

  • Case Manager will work primarily at the Spot drop-in center, as well as in the community, requiring periodic travel while partnering with youth to accomplish goals
  • Case Manager will be expected to work Monday thru Friday (9:00am - 5:00pm) with some evening and weekends hours, as needed
  • Case Manager will work in a fast paced, often crisis oriented, program aimed at meeting the needs and goals of disconnected/homeless youth.

This is a sampling of duties: other tasks, responsibilities, and duties may be assigned.



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