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IT Support

2 months ago

Alexandria, United States Space Ground System Solutions Full time
Job DescriptionJob Description

Space Ground System Solutions (SGSS), a subsidiary of Parsons, has an immediate full-time opening for an IT Support and Logistics Specialist on its IT Support and Antenna Services team. The Specialist will be embedded within a multi-disciplined team including procurement, asset management and IT Support engineersadministrators to perform internal support services. In this role, you will help with the efficient, smooth, and precise tracking of IT assets within the growing organization.  

As the organization continues to mature, the IT Asset Specialist will be pivotal in managing everything from digital assets to cloud services. Your ability to methodically approach the management of software and hardware, such as licenses, service contracts, and warranties will be an important step in improving the productivity of the company.

REQUIRED QUALIFICATIONS

  • Must be a US citizen
  • Must meet eligibility requirements to obtain a Secret clearance; with the ability to obtain a TS/SCI clearance
  • BS in Computer Science/Engineering or other relevant Engineering field from an accredited university or equivalent combination of formal education and experience
  • Experience troubleshooting Windows Laptops, applications and Linux based applications deployments
  • Strong skills with MS Office tools (Excel, Word, Project, Visio), SharePoint and logistics software
  • Minimum 2 years hands-on experience as Tier 1 Support Technician with a solid understanding of multiple technologies.
  • 2-3 years of experience in logistics management
  • CompTIA A+, Security+ and at least 1 other MS certification
  • Good collaboration and teamwork abilities
  • Minimum 2 years' experience problem-solving and time management
  • Self-motivated, dependable/reliable, and able to independently prioritize tasking in a very fast paced and dynamic environment
  • Detail-oriented, proactive and highly organized while prioritizing work and multi-tasking
  • Outstanding customer service providing end-user with timely technical advice and support as needed.
  • Knowledge of basic network principles and functions (e.g., DNS, DHCP, TCP/IP, etc.)
  • Extraordinary oral and written communication skills

PREFERRED QUALIFICATIONS

  • Experience troubleshooting Windows Laptops, applications and Linux based applications deployments
  • Strong skills with MS Office tools (Excel, Word, Project, Visio), SharePoint and logistics software
  • Minimum 2 years hands-on experience as Tier 1 Support Technician with a solid understanding of multiple technologies.
  • 2-3 years of experience in logistics management
  • CompTIA A+, Security+ and at least 1 other MS certification
  • Good collaboration and teamwork abilities
  • Minimum 2 years' experience problem-solving and time management
  • Self-motivated, dependable/reliable, and able to independently prioritize tasking in a very fast paced and dynamic environment
  • Detail-oriented, proactive and highly organized while prioritizing work and multi-tasking
  • Outstanding customer service providing end-user with timely technical advice and support as needed.
  • Knowledge of basic network principles and functions (e.g., DNS, DHCP, TCP/IP, etc.)
  • Extraordinary oral and written communication skills

SGSS is passionate about making our nation the undisputed leader in Space because we understand that ensuring our security for future generations depends on it. We have emerged as a leader in the development of cutting-edge solutions for the Department of Defense and Intelligence Community. Our tremendous success can be attributed to our people and our priorities.

SGSS believes in taking care of their employees by offering:

  • ALL benefit premiums are fully funded by SGSS, for your entire family
    • Medical/Dental/Vision/Group Life/STD/LTD - no employee premiums
  • HSA (Health Savings Account) provided, with SGSS funding the maximum annual amount allowed by the IRS
  • Retirement Savings Plan (RSP/401k) with a 20% annual company contribution - no employee contribution required

If this position requires a government clearance, the applicants selected will be subject to a government security investigation and must meet eligibility requirements for accessing classified information.

Each Division of Parsons is an Equal Opportunity/Affirmative Action Employer. All divisions are committed to making employment decisions based on valid requirements, without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability, or any other status protected by state, local, or federal law. For more information, please visit www.eeoc.gov.