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AR and Collections Specialist
3 weeks ago
Job Purpose: To manage outstanding AR and work with customers to secure payments on delinquent accounts.
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Summary of Essential Job Duties:
- Maintain Aged Receivables.
- File/Maintain Claims on Customer Portals and Spreadsheets.
- Contact Customers by phone/email to collect outstanding debt.
- Assure timely collections of open account balances.
- Research and resolve account discrepancies.
- Some billing
- Perform other duties as assigned.
To perform this job successfully, an knowledge, skill, and/or ability required
- Excellent listening, oral and written communication skills.
- Strong organizational and time management skills.
- Must demonstrate the ability to clearly and professionally express ideas to audiences of varying levels, including coworkers, supervisors, executives, vendors and attorneys.
- Professional telephone manner.
- Must be able to diffuse high tension situations confidently, effectively and professionally.
- Ability to work well with others.
- Ability to work independently with high levels of production.
- Collaborative team player, proactive, engage others to generate ideas, processes and solutions for the business.
- Resourceful individual who seeks and applies feedback.
Required Education and Experience:
- High school diploma or equivalent required.
- Strong working knowledge of Microsoft Office programs - (intermediate Excel ills preferred).
- Previous business to business collections preference.
- Excellent negotiation and decision making skills; critical thinker by nature with great attention to detail.
- Some experience with Accounts Receivable and accounting software preferred.
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