Wholesale Customer Service Coordinator

4 weeks ago


Westwood, United States Emerging Blue Jobs Full time
Job DescriptionJob DescriptionWe are searching for a Customer Service Coordinator to work with the specialty store accounts for our client in the apparel industry.RESPONSIBILITIES: Gathering orders from sale representatives and supporting the process with the warehouse for all channels, Answering all order related questions of customers, and handle any order related problems, Preparing booking reports and sold reports by region in a weekly basis, Following up and delivering the employee’s orders, Preparing daily shipment reports, Following chargebacks and making sure deductions are valid and reasonable, Supporting dropship process for all department stores and make sure all inventories and tracking information are up-to-date, Supporting return process for all related orders, Working closely with sales representatives to supporting the order process.Qualifications
  • 1-2 years experience working in customer service
  • Wholesale apparel industry experience preferred
  • Strong communication skills
  • Experience working with specialty stores is a plus

Salary Range $50-60K

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