Military/Veteran Outreach Counselor
1 month ago
Crowned Grace International seeks a qualified, trained, capable individual to serve as a Work for Warriors Outreach Counselor within the Oregon National Guard's Employment Support Program. The Outreach Counselor will provide employment support to Soldiers, Airmen, and their families, using broad-based knowledge, experience, and skills in the areas of military personnel and human resource matters, especially as they relate to balancing civilian employment with military service in the Oregon National Guard. Veterans, former military members, or their spouses are encouraged to apply.
Mission
The Oregon Work for Warriors Employment Support Program aims to provide Oregon National Guard members employment opportunities and career options by matching Guard members' Skill sets with civilian employer job requirements. Employment Coaches will be regionally aligned throughout Oregon to provide technical support to civilian employers and members of the Oregon National Guard regarding the benefits and entitlements available through the Employment Support Program and to ensure standardization and continuity of service.
Position Requirements
**Successful Candidate must live within a fifty-mile radius of Portland, Oregon**.
The outreach counselor will assist employers, members, dependents, and veterans of the Oregon Guard in seeking employment.
· Provide support services, including coaching, counseling, training, and assisting with job searches, interview skills, and resume preparation.
· Follow-up and track progress, documenting contact with each client.
· Provide employment opportunities and career options by coordinating the availability of local, state, and federal employment resources and actively referring service members.
· Provide training, instruction, and assistance on job search strategies, resume writing and interviewing techniques.
· Contact unit leadership to schedule and conduct briefings at Guard and Reserve units, advising service members of services provided, gathering employment data, and registering individuals interested in receiving assistance.
· Develop, plan, and conduct employer outreach, maintaining active communication, developing new relationships, solidifying existing relationships, and documenting activities.
· Act as the POC for planning activities and referrals for employment.
· Maintain database of clients (job seekers), employers, and units; track communication, referrals, job leads, placements, and other assistance provided.
· Foster and manage a teamwork collaboration effort with ESGR representatives.
· Attend Community Events such as Job Fairs and Specialty Events, Yellow Ribbon Reintegration (YRRP) Events, and other ESGR Events.
· Document briefings, training, events, activities, taskings, and email campaigns in the database.
· Make at least five weekly meetings that include site visits to educational agencies, employers, military units, and state, local, and federal Employment agencies within their region to network and educate them on the services provided and obtain clients needing them.
· Visit each facility within their region at a minimum of once quarterly.
· Conduct an in-person or virtual visit with the Family Assistance Specialist (FAS) once every 30 days and the Airmen and Family Readiness Program Manager (AFRPMs) in their region at least once every quarter.
· Weekend work may be required in support of National Guard drill weekends. Irregular work schedules will offset weekend work during the week to ensure 40 work hours each week. Work schedules will be arranged in accordance with the needs of the units.
· Other duties as assigned.
Skills and Experience
· An associate degree or one year of experience serving as support staff for an Outreach program in the military is required.
· Experience includes the following: demonstrated experience working with or for a military organization, an understanding of the Army National Guard and its deployment support cycle requirements, and the ability to make oral presentations to various size groups.
· The candidate must be computer literate and proficient in preparing Microsoft Word, Excel, and PowerPoint documents; have the ability to gather information, create and maintain PowerPoint briefings, make recommendations for program improvement, and provide communication (orally and written) to disseminate information throughout the organization.
· Must be a self-starter, require minimum oversight, and demonstrate good interpersonal communication skills.
· Proficiency in using Microsoft Office (Word, Excel, and PowerPoint) and Outlook for Email communication.
· Strong knowledge of ESGR programs, USERRA, related DoD directives and instructions, and state laws for resolving employer issues and concerns.
· Skill in building and maintaining effective working relationships using tact and diplomacy in interacting with Reserve Component members, employers, volunteers, and other contractor personnel.
· Excellent interpersonal communication, verbal and written communication skills such as resume writing, interviewing, and follow-up skills shall be demonstrated.
· Experience in making oral presentations to various size groups.
· Excellent time management skills and ability to handle multiple tasks and priorities.
· Possess strong analytical, problem-solving, and organizational skills, with the ability to gather information, apply analytical tools and techniques, synthesize information, make recommendations, and provide communication (orally and written).
· Must have a strong customer service orientation, maintain a professional demeanor, and work under pressure to handle critical issues promptly.
· Must have a current and valid driver's license.
· Must be able to pass a government background investigation.
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