Customer Service Supervisor
4 weeks ago
Customer Service Supervisor
Location: Atlanta-Sandy Springs, GA
Are you ready to lead a team that plays a pivotal role in transforming lives and revolutionizing healthcare? Serenity, a leader in healthcare technology, is seeking a dynamic and mission-driven Customer Service Supervisor. Our mission is to empower individuals to take back their lives from challenging health issues through cutting-edge treatments. We're looking for a leader who has a track record of driving exceptional results in a customer-centric call center environment.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Key Responsibilities:
- Utilize data-driven insights to oversee intricate processes.
- Manage performance metrics, policies, and procedures.
- Identify opportunities for enhancing customer service protocols and collaborate with the internal stakeholders.
- Provide invaluable coaching, constructive feedback, and conduct performance evaluations.
- Lead and inspire a high-performing customer care team, fostering a productive and achievement-oriented environment.
Key Qualifications:
- 1-3 years of proven customer service supervisor experience.
- Background in high-volume customer service leadership or call center operations.
- Proficiency in identifying, coaching, and measuring core competencies and performance metrics.
- Genuine passion for supporting individuals facing mental health challenges.
- Demonstrated ability to make sound decisions amidst competing priorities.
- Exceptionally organized with an acute attention to detail.
- Driven and self-motivated.
- Exceptional customer service, communication, problem-solving, and de-escalation skills.
- Comfortable engaging with professionals at all levels.
Why Serenity: At Serenity, we offer more than just a job. We provide:
- Comprehensive insurance coverage (90% premium covered by Serenity)
- Clear paths for growth and advancement
- Competitive compensation (DOE)
- No cold calling or sales involved
- Generous PTO plus 10 major holidays off
- 401K retirement plan
- Employee Referral Program
- And much more
About Serenity:
Serenity is at the forefront of healthcare technology, leveraging state-of-the-art medical devices to provide patients with long-term success, even after other treatments have fallen short. Grounded in evidence-based research and supported by proven results, we are committed to helping individuals reclaim their lives through a groundbreaking technological approach to healthcare. Join us in making a meaningful impact on the lives of those we serve.
Powered by JazzHR
2U7aAn3Djq
-
Customer Service Supervisor
6 days ago
Atlanta, United States Italmatch USA Corporation Full timeJob DescriptionJob DescriptionDescriptionThe Customer Service Supervisor, ensures that the Customer Service Department runs smoothly and efficiently, ensuring the teams perform to the best of their abilities and fully utilize the SAP system. The role requires an expert knowledge of the workings of a CS Department and the ERP system to ensure queries and...
-
Customer Experience Supervisor
3 weeks ago
Atlanta, United States Serenity Healthcare Full timeJob DescriptionJob DescriptionCustomer Experience Supervisor - Onsite **Location: Atlanta-Sandy Springs, GA**Are you ready to lead a team that plays a pivotal role in transforming lives and revolutionizing healthcare? Serenity, a leader in healthcare technology, is seeking a dynamic and mission-driven Customer Experience Supervisor. Our mission is to...
-
Front Desk Supervisor
4 weeks ago
Atlanta, United States First Service Corporation Full timeWe are seeking an experienced, enthusiastic Supervisor to lead the front desk team at one of our luxury high-rise condominiums . The Front Desk Supervisor is responsible for overseeing the daily activities of the Front Desk Team in addition to assist Front Desk, Supervisor, Customer Service, Hospitality, Property Management
-
Supervisor - Warehouse
4 weeks ago
Atlanta, United States Pilot Freight Service Full time** Supervisor - Warehouse** **Job Category****:** Stations-Southeast **Requisition Number****:** SUPER004416 Showing 1 location **Job Details** **Description** **Pilot Freight Services** is seeing a **Weekend Warehouse Supervisor** for our **Atlanta GA location** **Essential Functions:** Recommend and develop new policies/procedures Training of new...
-
Cook Supervisor
6 days ago
Atlanta, United States Summit Food Service LLC Full timeCook Supervisor Job Reference Number: 17527 Employment Type: Full-Time, Onsite Segment: Corrections Brand: Summit State: Georgia (US-GA) The Role at a glance: We are looking to bring an experienced cook supervisor to our [Segment] team in [City]. As a cook supervisor, you will have the opportunity to coordinate and supervise the work of employees to...
-
Retail Customer Service Representative
3 days ago
Atlanta, United States Corporate Temps Full timeJob DescriptionJob DescriptionJob Title: Customer Service Representative (Downtown Atlanta)Pay Rate: $15 hourWork Schedule – Monday – Friday | 8:00AM-5:00PMPosition Status: ContractorLength of Assignment: Long term/IndefiniteStart Date: ImmediatelyJob DescriptionThe Customer Service Representative will report to a Customer Service Back Office Operations...
-
Customer Service Representative
6 days ago
Atlanta, United States SP+ Full timeJob DescriptionJob DescriptionOverviewSP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize...
-
Field Service Supervisor
1 week ago
Atlanta, United States Barry-Wehmiller Full timeDescription : JOB DESCRIPTION Cadence Technologies, a subsidiary of Barry-Wehmiller Design Group, is a national distributor for industry leading process component manufacturers such as SPX, Waukesha and APV. Our valves, pumps and parts support the leading food and beverage manufacturing companies. Cadence specializes in having a highly experienced...
-
Field Service Supervisor
1 week ago
Atlanta, United States Barry-Wehmiller Companies Inc Full timeAbout Us: BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals from Strategy to Commercialization. As the only firm born from a manufacturing technology company to become an independent and fully integrated firm, we combine...
-
Atlanta, United States City of Atlanta, GA Full timeSalary Up to $54,525.00/annual Position posted until filled Department of Corrections: The incumbent plays an integral role in ensuring that dining establishments operate smoothly and guests' dining experiences exceed expectations. This position involves overseeing the daily operations of the Food Service Unit, managing the Food Service staff, and ensuring...
-
Customer Service Representative
7 days ago
Atlanta, Georgia, United States Taylor Corporation Full timeCome Work with UsTaylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long...
-
Customer Service Representative
2 days ago
Atlanta, United States Taylor Corporation Full timeCome Work with Us! Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the...
-
Cashier - Customer Service
7 days ago
Atlanta, United States City of College Park, GA Full timeSalary: $17.44 Hourly Location : College Park, GA Job Type: Full-Time Job Number: 4630-006 Department: Customer Service Opening Date: 04/23/2024 FLSA: Non-Exempt Summary A successful candidate will play an active role in the City of College Park's existing operational success. The purpose of the position is to support the efficient operation of the...
-
Customer Service
2 weeks ago
Atlanta, United States Harvestsherwood Full time**Customer Service - Customer Service Rep** Sherwood Food Distributors, Atlanta, 5400 Fulton Industrial Blvd, Atlanta, Georgia, United States of America Req #209 Thursday, May 6, 2021 Join our Team as we Grow Together! As the largest independent wholesale food distributor in the U.S., with 15 distribution centers from coast-to-coast, Harvest Sherwood is an...
-
Customer Service Representative l
2 weeks ago
Atlanta, United States Momar Full timeJob DescriptionJob DescriptionSalary: $18-$19 per hour Momar is looking for a new Customer Service Representative I! Momar, Inc., a privately owned, specialty chemical manufacturing company based in Atlanta GA, is seeking a Customer Service Representative to join the Momar family. Reporting to the Customer Service Supervisor the Customer Service...
-
Maintenance Supervisor
4 weeks ago
Atlanta, United States First Service Corporation Full timeMaintains a safe and secure environment throughout the building(s). Supervises, trains and directs maintenance staff through work orders. Plans, monitors, and appraises job results; coaches, counsels and disciplines employees. Assesses repair needs a Maintenance, Supervisor, Property Management, Repair, Equipment
-
Catering Service Representative Supervisor
9 hours ago
Atlanta, United States Newrest Full timeNewrest ATL a leader in In-flight catering has an exciting opportunity for an experienced Catering Service representative Supervisor. This individual is responsible for overseeing a small team of Catering Service Representatives and will assist with operational, fiscal, and human resource responsibilities for the Customer Service department. This individual...
-
Genetics Customer Service Specialist
3 days ago
Atlanta, United States PerkinElmer Genomics Full time****Job Title**** Customer Service Representative - Newborn Screening and Genomics Programs ****Location(s)**** Pittsburgh, US Remote - PAImagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced...
-
Area Supervisor, Trade Credit Services
7 days ago
Atlanta, United States Home Depot Management Company, LLC Full timePosition Purpose: The Area Supervisor, Trade Credit Services is responsible for the processes associated with leading, coaching and managing an assigned credit & collections team for the Pro Trade Credit program. This includes but is not limited to, recruiting, hiring, training, and managing customer service associates to attain departmental objectives. The...
-
Customer Service Representative
2 weeks ago
Atlanta, United States Terminix International Full timeCustomer Service Representative - Full Time in Doraville, GA at Terminix Location * **Location:** **Experience:** Not Specified **Job Description** **Mr. Mister Customer Service Rep** **This is a full-time position with a set schedule of Friday-Tuesday 8-5.** **Please only apply if you are available to work this shift.** * Serve as liaison between...