Automotive Service Advisor

2 weeks ago


Barrington, United States McGrath Volvo Cars Barrington Full time
Job DescriptionJob Description

McGrath Volvo Cars of Barrington

Automotive Service Advisor- Barrington, IL.

McGrath Volvo Cars of Barrington is looking for candidates to join our growing team McGrath is a family owned dealership that has been in business and active in our community for 51 years. At McGrath you are not just another employee, you are part of the family. Apply to today to join our growing team

Job Summary

Inspect, maintain, and repair automobiles that run on electricity, gasoline, or alternative fuels like ethanol. Execute basic maintenance like tire rotations and oil changes, diagnose complex problems, and plan and execute vehicle repairs.

BENEFITS

  • Advancement opportunities
  • Excellent Medical, Dental, and 401K plans
  • Paid time off
  • Longevity bonus
  • Joining a great team

Responsibilities

  • Greets customers promptly
  • Obtains customer and vehicle information
  • Clearly reports all vehicle symptoms as described by the customer
  • Determines and recommends needed maintenance base on age, mileage, and vehicle history
  • Prepares complete and accurate estimate of cost for labor and parts
  • Establishes follow-up time
  • Monitors the progress of each vehicle throughout the day, updating customers frequently
  • Verifies that final invoice reconciles with work performed on the repair order
  • Explains all completed work and charges to customers

Qualifications

  • Knowledge of automobiles
  • Positive attitude
  • High volume mentality
  • CSI focused


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