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Director of Operations

3 months ago

Kailua, United States Seagull Schools Inc Full time
Job DescriptionJob Description

Great benefits available:

  • Paid Time Off leave
  • Bereavement leave
  • 15+ paid holidays
  • Medical, vision, drug, and dental insurance
  • 401k retirement with employer matching
  • Employee child tuition discount

Overview: The Seagull Schools’ Director of Operations is responsible for making decisions for operational activities and set strategic goals for the facility. They are responsible for Seagull Schools operations, including: 1) planning and monitoring the day-to-day running of the business to ensure strategic objectives and goals are met; 2) supervising staff from different departments; and 3) providing constructive feedback. In addition to managing day-to-day operations, the Director of Operations will work with the Chief Operations Officer (COO) to improve operational efficiencies in all areas of the business. They will work with members of the leadership team to develop plans and budgets to carry out the facilities repair and maintenance schedule, food service operations, Adult Day Center, and other operations as needed. Finally, they will work with the COO to implement employee policies to ensure that the Seagull Operations handbook and all modalities of communication (i.e. Seagull’s website) are current and facilitate seamless communication among Seagull staff.

Key Responsibilities

  • Manage relationships with third-party contractors and negotiate contracts (i.e. facilities repair and maintenance, marketing, food service, IT contracts, and others as needed)
  • Liaise with leadership to make decisions for operational activities and set strategic goals and budgets in coordination with COO and other members of the leadership team, as appropriate.
  • Develop facilities plan and budget with a 5-year forecast in collaboration with the COO and members of the senior management team
  • Manage inventory levels at all six sites (preschools and Adult Day Center)
  • Ensure that food service, facilities and adult day care are all in compliance with all City, State and Federal licensing and regulatory policies
  • Ensure that all operational handbooks are current and updated regularly
  • Manage and oversee all information technology, including but not limited to Seagull Schools’ website and social media platforms, and marketing material
  • Plan and monitor the day-to-day operation of business to ensure smooth progress, safe, well-maintained facilities and sufficient enrollments at each site
  • Supervise staff from different departments and provide constructive feedback while setting a positive and confident leadership example
  • Regularly evaluate the efficiency of business procedures according to organizational objectives and implement improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Review financial information and adjust operational budgets to promote profitability in collaboration with COO and CFO
  • Revise and/or formulate policies and promote their implementation
  • Evaluate overall department performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company complies with legal and established industry regulations
  • Champion proficiency for current industry practices including productivity, quality, planning, culture, employee safety, food safety, and USDA regulatory requirements

Supervisory Responsibilities

  • Recruits, interviews, hires, and trains new staff
  • Oversees the daily workflow of various departments (maintenance, food service and Adult Day Center)
  • Provides constructive and timely performance evaluations
  • Conducts staff training as often as necessary, regarding information systems (i.e. Blackbaud, ADP, etc.)

Work Environment

This job operates in a child/adult center environment and is based in an office. The position interacts with staff, visitors, agencies, vendors, volunteers, parents and children in classrooms and outdoor facilities on a daily basis. The employee must have the ability to demonstrate patience and politely deal with numerous interruptions, prioritize multiple tasks, offer assistance, and work with minimal supervision. There are deadlines and report requirements that require organization, planning, focus and detailed work at a desk and computer.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 30 pounds at times.

Travel Required
Travel to all preschool sites on O’ahu is required occasionally. All trips must be pre-approved by the Chief Operations Officer.

Education and Experience

  • BSc/BA in business administration or relevant field; MSc/MA will be a plus
  • Minimum of 5 years of experience at an operations level
  • Experience in facilities and food service industry (Strongly Preferred)
  • Knowledge of the industry’s legal rules and guidelines
  • Proficiency in IT systems (such as ADP, Blackbaud, BrightArrow is a plus)
  • Working knowledge of data analysis and performance/operation metrics
  • Previous experience in education or non-profit management (Preferred)
  • Operations: 5 years (Preferred)

Work Authorization, Health and Security Clearance

  • First Aid/CPR Certification
  • Medical clearance from infectious diseases and other health issues in order to work in a child and applicable adult center environment.
  • Security clearance in order to work in a child and applicable adult center environment.
  • Valid driver’s license.
  • Access to an insured vehicle with valid registration and safety check.

AAP/EEO Statement

Seagull Schools provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Seagull Schools is proud to be an equal-opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.