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Program Assistant

3 months ago

West Monroe, United States The City of West Monroe Full time
Job DescriptionJob DescriptionSalary:

Desired Skills:

  1. High school graduate or G.E.D.
  2. Proficient clerical and computer skills
  3. Experience in office procedures
  4. Organizational skills
  5. Able to deal tactfully with participants by phone and in person
  6. Ability to work with staff as a team
  7. Computer data entry software skills
  8. Enthusiastic and supportive in dealing with clients and staff

Responsibilities include, but are not limited to:

  • Documenting all phone inquiries and linkage on required forms for transit and Senior Center
  • Assist with entering accurate data and transit/classroom attendance daily
  • Assisting with any combination of the following:

    a. Dispatching transit origins and destinations to drivers;
  1. Greeting new members, providing facility tours, distributing membership cards, updating

    newsletter enrollment, member profiles, etc.;

  1. Follow-up phone calls, as needed, regarding transit schedules or new members
  • Assisting seniors with completing individual needs assessment forms, applications for commodities, Emergency Food, etc.
  • Assisting Executive Director and Program Managers with program or service delivery
  • Assisting with noon meal-order and distribution
  • Assisting with any duty wanting in carrying out the successful operation of the organization (assist staff with locking and securing facility at the end of work day)
  • Knowledge of all WOSC and WOPT Policies and Procedures, geographical area, and parish service providers necessary for service delivery

Work Schedule: up to 25 hours weekly with no fringe benefits (May be allowed to make up hours the week following holiday closings).