Restaurant Host

2 months ago

Stockbridge, United States Red Lion Inn Full time
Job DescriptionJob Description

Benefits

  • Group insurance, including medical, dental and vision, in addition to company-paid life insurance

  • Optional insurance plans include Short and Long-term disability, Accident and Critical Illness

  • 401K retirement program with employer match 

  • You work hard and deserve time to unwind and relax. That’s why we offer paid time off including vacation days, personal days and holidays 

  • Hotel discounts throughout Main Street Hospitality’s hotel portfolio 

  • Career development, child reimbursement and more 

Responsibilities

  • Welcome guests to the venue

  • Provide accurate wait times and monitor waiting lists

  • Manage reservations

  • Escort customers to assigned dining or bar areas

  • Provide menus and announce Server's name

  • Greet customers upon their departure

  • Coordinate with wait staff about available seating options

  • Maintain a clean reception area

  • Answer incoming calls and address customers’ queries

  • Assist wait staff as needed

Qualifications

  • Proven work experience as a Greeter or similar role

  • Customer service experience a plus 

  • Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties

  • Very self-confident and mature; able to manage systems, employees, and demanding guests

  • Extremely self-sufficient with good analytical, administrative, and problem-solving skills

  • Good discretion and independent judgment in evaluating data and determining courses of action

  • Ability to interpret, and implement management policies or operating practices

  • Good self-discipline with an ability to complete tasks independently

  • Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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