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Restaurant Host

2 months ago

Stockbridge, Georgia, United States Red Lion Inn Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Host to join our team at the Red Lion Inn. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Guest Welcome and Seating: Greet guests upon arrival, welcome them to the venue, and escort them to their assigned dining or bar areas.
  • Reservation Management: Manage reservations, provide accurate wait times, and monitor waiting lists to ensure a smooth dining experience.
  • Menu Provision and Server Coordination: Provide menus to guests, announce the server's name, and coordinate with wait staff to ensure efficient seating and service.
  • Reception Area Maintenance: Maintain a clean and welcoming reception area, ensuring a positive first impression for our guests.
  • Customer Service and Support: Provide exceptional customer service, address guest queries, and assist wait staff as needed to ensure a high level of customer satisfaction.
Requirements
  • Experience and Skills: Proven work experience as a Greeter or similar role, with excellent customer service skills and a warm, engaging personality.
  • Communication and Interpersonal Skills: Strong verbal communication and interpersonal skills, with the ability to work effectively with management, co-workers, guests, and other parties.
  • Problem-Solving and Analytical Skills: Ability to interpret and implement management policies, as well as make sound judgments in evaluating data and determining courses of action.
  • Self-Discipline and Independence: Good self-discipline, with the ability to work independently and manage multiple tasks, issues, and guests in a fast-paced environment.
What We Offer
  • Equal Opportunities Employer: We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.