Operations Agent

2 weeks ago


Los Angeles, United States Rock-it Global Full time
Job DescriptionJob Description

Full-time Operations Agent at award-winning Rock-it Cargo, the premiere freight

forwarder for all live events. Primary duties for this position include but are not limited to assisting the operations department in arranging domestic and international transportation for a variety of projects as well as preparing the appropriate documentation for these shipments.

Job Type/ Industries: Full-time, Non-Exempt / Logistics, Freight-Forwarding

Education Level: Bachelor’s degree preferred, but not required

Location: Los Angeles

Experience: 1-3 years preferred

Salary: $28.00 to $30.00 / hour, commensurate with experience

Rock-it Cargo is looking to add a new member to the family at their LAX location. For over forty years, Rock-it has been an award-winning global leader within the entertainment specialty logistics industry. With 200+ employees in 28 offices worldwide, Rock-it handles many high-profile clients and events such as the Taylor Swift tour, The Getty Museum, Boeing, Cirque du Soleil, and Coachella, to name a few. We work hand in hand with our clients to make the greatest shows and a variety of events take place all over the world. We are excited to welcome a new member to the team here at Rock-it Cargo.

Essential Duties:

Primary duties for this position include but are not limited to:

  • Assisting the operations department in researching best routes and making bookings for domestic and international freight shipments
  • Coordinate domestic and international import/export shipments via all modes of transport: air, trucking and ocean
  • Review client manifests and prepare transportation documents
  • Maintain and cultivate customer and vendor relationships
  • Follow-up with carriers, shippers, and consignees to ensure deadlines are met

Knowledge, Skills, and Abilities:
  • Basic freight forwarder knowledge
  • Ability to learn software programs quickly and adeptly
  • Solid customer service skills
  • Sharp organizational along with attention to detail and prioritization skills
  • MS Outlook, Word, Excel
  • Strong ability to handle time-sensitive issues
  • Teamwork oriented
  • Critical thinking
  • Multi-tasking
  • Some travel experience a plus

Qualifications:
  • Bachelor’s degree preferred, but not required
  • Pass a security background check
  • Administrative/Operations/Logistics experience (1-3 years desired)
  • Must possess valid identification, preferably a valid driver’s license

Why Work Here:
  • Work with the best in Live Event, Sports, Film, and Entertainment Logistics
  • Medical / Dental / Vision / Life / Pet Insurance / Supplemental insurance / Pet Insurance Discount
  • 18 Paid Vacation Days to start / Sick / Personal
  • 11 Paid Holidays Per Year
  • Tuition Reimbursement / Charitable Donation Matching


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