Rock Star Patient Ambassador/Medical Front Desk

1 week ago


North Wales, United States Total Performance Physical Therapy Full time
Job DescriptionJob DescriptionBenefits:
  • Company parties
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

This position may be for you if you are a positive, dynamic, self-motivated, well-organized, task-oriented, reliable, dependable, lifelong learner mentality, solution-oriented ROCK STAR who loves the idea of ensuring we provide an outstanding patient experience.
This position is NOT for you if you require micro-management, spend more time focusing on problems than solutions, engage in office drama and gossip, have no interest in helping patients have a great experience, dont like the field of physical therapy, and are unable to take charge of your environment and role.
Roles
1. Front Desk - Work with our other rocks starts at the front desk to perform phone management, greeting/escorting/scheduling patients, completing intake/registration/processing of new patients, insurance coordination/verification and collecting patient financial contributions, and managing accurate bank deposits and patient accounts, performing billing phone calls and assisting with the billing requirements.
2. Patient Ambassador - Work with patients to ensure they receive a 5 Star experience by surveying, interacting and meeting with patients. Other assignments will include maintaining accurate records of email campaigns, workshop attendance and assisting with monthly newsletter.
This is a full-time position, in a well-established clinic. Your schedule will be weekdays.
The salary and benefit package is competitive, with incentives for exceptional performance.
If you are our Rock Star candidate, email me your resume and put why you think you are the right person in your letter of interest, and put Rock Star in the subject line. Please reference job#FDTPPT1
Job Type: Full-time
Only resumes with the following information will be responded to: Healthcare industry experience, willing to work listed schedule and local to the area.
Job Type: Full-time



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