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Box Office at SB CHOCOLATE CO-DOCK/OFFICE
4 months ago
South Bend Chocolate Company in South Bend, IN is looking for one box office to join our 122 person strong team. We are located on 24800 US 20 . Our ideal candidate is a self-starter, motivated, and reliable.
Benefits
- We offer many great benefits, including free early access to your pay through Homebase. Most positions base wage is $15/ an hour.
Responsibilities
- Oversees the Adventure Center staff and ticketing operations. Strong customer service based.
- Provide exceptional customer service to ticket buyers, addressing inquiries, concerns, and resolving issues promptly and professionally.
- Handle escalated customer complaints or disputes related to ticketing transactions with tact and diplomacy.
- Implement efficient ticketing procedures to streamline processes and enhance customer satisfaction.
Qualifications
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and stakeholders.
- Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office suite and experience with data analysis tools preferred.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
We are looking forward to receiving your application. Thank you.
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About South Bend Chocolate Company: In 1991, Mark Tarner founded the South Bend Chocolate Company and operated it as a second business. In August of 1994, the South Bend Chocolate Company incorporated with Mr. and Mrs. Tarner as majority shareholders. We now have 11 company-owned stores in Northern Indiana and 4 franchise locations throughout Indiana, Michigan and Ohio. The factory is located at 3300 W. Sample Street in South Bend, Indiana and occupies 60,000 square feet. The company got its start making chocolates under a license from the University of Notre Dame. It's first three products were the Domer, the Rockne and Nuts for ND. New confections roll out of the factory everyday. Twenty five years after our founding, we produce over 500 different chocolates and sweets. These products are available in stores nationwide and through our company owned stores.
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