Accounts Receivable Representative

2 weeks ago


Tucson, United States Rezolut Full time
Job DescriptionJob Description

Rezolut Imaging is seeking an A/R/ Customer Service Representative to join our team

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology — to achieve better health outcomes.

Job Summary

The medical Accounts Receivable/Collections Rep position is responsible for updating patient information and handling all third-party billing appropriately; responsible for following up on accounts receivable and resolving delinquent accounts; and responsible for performing all duties per Practice policies and procedures.

Essential Functions of an Accounts Receivable Specialist

  • Responsible for all aspects of follow-up and collections, including making telephone calls, and accessing payer websites.
  • Identify issues or trends and provide suggestions for resolution.
  • Accurately and thoroughly documents the pertinent collection activity performed.
  • Review the account information and necessary system applications to determine the next appropriate work activity.
  • Verify claims adjudication utilizing appropriate resources and applications. Initiate telephone or letter contact with patients to obtain additional information as needed.
  • Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers.
  • Edit claims to meet and satisfy billing compliance guidelines for electronic submission.
  • Manage and maintain desk inventory, complete reports, and resolve high-priority and aged inventory.
  • Participate and attend meetings, training seminars, and in-services to develop job knowledge. Participate in the monthly, quarterly, and annual performance evaluation process with their Supervisor.
  • Respond timely to emails and telephone messages as appropriate.
  • Communicate issues to management, including payer, system, or escalated account issues.

Competencies/Skills

  • Experience with clearinghouse
  • Experience with practice management software and workflows

Required Education and Experience

  • HS/Diploma GED equivalent
  • 6mo- 1+ years of Healthcare Insurance posting

What We Offer

  • Health, Dental, & Vision Insurance
  • 401(k)
  • Basic Life/AD&D
  • Disability Insurance
  • Paid Time Off
  • Employee Assistance Program

Position Type/Expected Hours of Work

  • Full time/40

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.



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