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Senior Distribution Manager

2 months ago

Suwanee, United States Hisense USA Full time
Job DescriptionJob DescriptionSalary:

Duties/Responsibilities:

  • Communicate plans and expectations to third party contractor, including receipt plans; floor set programs, shipping schedule and the prioritization of workload.
  • Identify and share key operational performance metrics and take action to ensure all Service Level Agreements are adhered to.
  • Manage the expenses in the facilities, and work with the third-party providers to improve efficiency and drive expense reductions.
  • Act as a liaison between the Distribution Centers and Corporate, Transportation, Order Management, Reverse Logistics, Finance and IT teams.
  • Develop direct reports to own and lead aspects of the business through effective coaching, mentoring, and performance feedback.
  • Lead continuous improvement and optimization of the distribution center material handling equipment, processes, and systems.
  • Provide leadership, coaching, and professional development opportunities for team members.
  • Conduct performance evaluations, administer feedback, and implement disciplinary actions when necessary.
  • Operational Efficiency and Process Improvement
  • Develop and implement strategies to optimize warehouse operations, including inventory management, order fulfillment, and logistics.
  • Identify and eliminate inefficiencies within warehouse processes.
  • Implement best practices and innovative solutions to improve operational productivity and accuracy.
  • Utilize data and metrics to monitor performance and drive continuous improvement initiatives.
  • Inventory and Quality Control
  • Cost Management and Budgeting
  • Identify cost-saving opportunities and implement strategies to reduce operational expenses.
  • Monitor and report on financial performance, ensuring operations stay within budget.
  • Customer Satisfaction
  • Ensure timely and accurate order fulfillment to meet customer expectations.
  • Address and resolve any issues related to order discrepancies or delays.
  • Maintain a customer-focused approach in all warehouse operations to support overall business objectives.
  • Oversee a domestic multi-site warehousing network and our logistics organization.
  • Manage logistics for inbound, inter-company and outbound shipments including 3PL’s for domestic, international and parcel freight programs.
  • Develop long-range objectives and strategies for the distribution centers, monitor performance against these objectives and provide feedback to site direct report(s) and team members.
  • Provide strong leadership to create and execute strategies, improvement priorities and the predictable delivery of other KPIs.
  • Create standard operating procedures and best practices in terms of performance monitoring to optimize quality, cost and delivery time.
  • Work closely with our supply chain and manufacturing teams to ensure all products are transported efficiently and cost-effectively from our suppliers, manufacturing plants and distribution centers.
  • Drive predictable productivity & business results while also ensuring efficient and effective operations.
  • Promotes “total customer satisfaction” (delivery, quality etc.) within all Operations teams.
  • Ensure employee safety at the distribution centers.
  • Other duties as assigned.


Requirements/Qualifications:

  • 7-10 years of logistics experience in a high volume, fast pace, 3-5 of which include full building responsibility
  •  Experience working with Consumer Electronics and Home Appliances brands required
  •  Knowledge of Warehouse Management Systems and Customers’ compliance requirements (Routing Guides)
  •  Experience in 4-wall expense management
  •  Strong collaboration, communication, organizational and interpersonal skills Proficient in MS Office (Excel, Outlook, Word)
  •  A college degree is highly desirable
  • Team Leadership and Management

 

 

Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.