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Call Center Supervisor

5 months ago


San Diego, United States Ladgov Corporation Full time
Job DescriptionJob DescriptionJob Title: Call Center Supervisor.
Location: La Jolla Village Drive San Diego, CA 92161
Schedule: Mon-Fri
Qualifications:
  • Minimum two years of overall telephone operating experience.
  • Specific experience includes one year on a helpdesk, demonstrating knowledge of organizational structures.
  • One or more years of hands-on experience in supervising, organizing, and training staff members.
Duties:

 
  • Receive all incoming calls, answer all emergency calls
  • Submit work orders in the computerized maintenance management system.
  • Notify responsible section concerning work orders,
  • Maintain appropriate records and conduct necessary training.
  • Provide required administration and management control over their employees work and training.

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