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Entry Level Client Services Associate

1 month ago

Henrico, United States MGN Foundation Full time
Job DescriptionJob Description

We are a leading firm specializing in providing exceptional client services and support to a diverse range of clients. Our commitment to excellence and customer satisfaction drives our success, and we are looking for enthusiastic individuals to join our team as Entry Level Client Services Associates. This is an excellent opportunity for recent graduates or those looking to start a career in client services.

Role Overview:
As an Entry Level Client Services Associate, you will be the first point of contact for our clients, providing them with outstanding service and support. You will work closely with our team to ensure client needs are met and contribute to building strong relationships with our clientele. This role offers opportunities for growth and advancement within the company.

Key Responsibilities:

  • Client Interaction: Serve as the primary contact for clients, addressing inquiries and providing solutions to meet their needs.

  • Service Delivery: Ensure timely and accurate delivery of services to clients, maintaining high levels of satisfaction.

  • Relationship Building: Develop and maintain positive relationships with clients to foster loyalty and retention.

  • Problem Solving: Assist in resolving client issues and concerns promptly and effectively.

  • Team Collaboration: Work closely with other team members to ensure a seamless client experience.

  • Process Improvement: Contribute to ongoing process improvements to enhance client service delivery.

Qualifications:

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills with the ability to engage effectively with clients.

  • High level of organization and attention to detail.

  • Ability to prioritize tasks and manage time efficiently.

  • Problem-solving skills with a proactive approach.

  • Experience in customer service or a related field is a plus but not required; this is an entry-level position.

Benefits:

  • Competitive salary and benefits package.

  • Comprehensive training program to support your career development.

  • Opportunities for career advancement within the company.

  • Positive and supportive work environment.

  • Opportunities to work with a diverse range of clients.

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