![Courtyard Austin Round Rock, TX](https://media.trabajo.org/img/noimg.jpg)
Night Audit Clerk
2 months ago
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Courtyard Austin Round Rock in Round Rock & Texas.
Night Auditor (Overnight Shift 11 PM-7 AM)
Job Purpose:
The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
- Check guests in, issue room keys, and provide information on hotel services and room location.
- Ensure required identification is taken from guests at check-in in line with local legislative requirements.
- Answer phones in a prompt and courteous manner.
- Up-sell rooms where possible to maximize hotel revenue.
- Answer, record and process all guest calls, messages, requests, questions or concerns.
- Record guest preferences in the system.
- Check guests out, including resolving any late or disputed charges.
- Accurately process all cash and credit card transactions using established procedures.
- Issue, control and release guest safe-deposit boxes in line with hotel procedures.
- Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Take action to solve guest problems/complaints using appropriate service recovery guidelines.
- Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.
- May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
- Frequently standing up behind the desk and front office areas.
- Carrying or lifting items weighing up to 50 pounds / 23 kilograms.
- Handling objects, products and computer equipment.
- Basic computer skills to operate various property management and reservations systems, etc.
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Basic math skills are used frequently when handling cash or credit.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
-
Night Crew Clerk
3 months ago
North Little Rock, United States Edwards Food Giant & Edwards Cash Saver Full timeJob DescriptionJob DescriptionDescription:Night Crew Clerks work overnight to make sure the grocery section of the store is well stocked for our customers. They assist in receiving, storing, and stocking of products while ensuring proper product rotation and quality. They create and build product displays, ensure proper fronting of products, and handle...
-
Night Audit
3 months ago
Little Rock, United States DoubleTree by Hilton Hotel Little Rock Full timeABOUT USAt Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and...
-
Front Office
3 days ago
Blowing Rock, United States PROSPERA Full timeJob DescriptionJob DescriptionDescription:The Chetola Resort is one of the top destination resorts in the Carolinas. Located in iconic Blowing Rock, the resort is only 90 minutes from the Charlotte Airport. Chetola spans 140+ acres, offers award-winning amenities, and is the largest private employer in town. The Resort is looking for a Front Office - Night...
-
Night Audit
3 weeks ago
Round Rock, United States Marriott International, Inc Full timeAdditional Information Full-time, Flexible availability, Overnight ShiftJob Number 24146712Job Category Rooms & Guest Services OperationsLocation Renaissance Austin Hotel, 9721 Arboretum Boulevard, Austin, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just...
-
Inventory Control Clerk
1 month ago
Little Rock, United States Skills Unlimited Staffing Full timeJob DescriptionJob DescriptionJet manufacturing company seeking a highly organized and detail-oriented Inventory Control Clerk. The ideal candidate will be responsible for managing and maintaining inventory levels. Must be proficient with Microsoft Excel.This is a temporary position through November or December.Duties:- Manage and maintain accurate inventory...
-
Hotel Front Desk Night Auditor
2 months ago
Round Rock, United States Quality Inn & Suites Full timeDescription Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll...
-
Night Auditor for Hospitality Operations
17 hours ago
Round Rock, United States Quality Inn & Suites Full timeJob OverviewAre you a dedicated individual with a knack for numbers and a commitment to outstanding guest service? Our establishment is in search of a night auditor to enhance our team of hospitality experts. We offer comprehensive training, essential tools, and a supportive environment to elevate your career in the hospitality sector.Compensation: HourlyKey...
-
Night Auditor for Hospitality Operations
13 hours ago
Round Rock, United States Quality Inn & Suites Full timeJob OverviewAre you a dedicated individual with a knack for numbers and a commitment to outstanding guest service? Our establishment is in search of a night auditor to enhance our team of hospitality experts. We offer comprehensive training, essential tools, and a supportive environment to elevate your career in the hospitality...
-
Night Auditor for Hospitality Operations
10 hours ago
Round Rock, United States Quality Inn & Suites Full timeJob OverviewAre you a personable individual with a knack for numbers and a commitment to outstanding customer service? Our establishment is looking for a dedicated night auditor to enhance our team of hospitality experts. We offer comprehensive training, essential tools, and a supportive environment to elevate your career.Compensation: Hourly wageKey...
-
Night Auditor
1 month ago
Round Rock, United States Moody Full timeUS: The Element Austin Round Rock , managed by Moody National Management LP, is currently looking for a night auditor to workfrom 11pm - 7am. YOU: You're a night owl who relishes working with numbers. You build genuine and authentic connections with every guest, either for one day or sometimes a lifetime.You can instantly build rapport and make a difference...
-
Night Operations Specialist
6 days ago
Round Rock, Texas, United States Quality Inn & Suites Full timeAre you a dedicated individual who thrives in a dynamic environment and possesses a knack for numbers? Quality Inn & Suites is looking for a Night Operations Specialist to enhance our team of hospitality experts. We offer comprehensive training, essential resources, and a supportive team to elevate your career in the hospitality industry. If you are ready to...
-
Hotel Front Desk Night Auditor
3 months ago
Round Rock, United States Quality Inn & Suites Full timeJob DescriptionJob DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an...
-
Receiving Clerk I
1 week ago
Rock Hill, United States Ebara Pumps Americas Corporation Full timeJob DescriptionJob DescriptionThe Receiving Clerk is responsible for accurately receiving, inspecting, and recording incoming shipments of goods, materials, and supplies in the warehouse. This role ensures that all products meet quality standards, are properly labeled, and are stored in the correct locations within the warehouse. The Receiving Clerk plays a...
-
Audit Staff
3 days ago
Little Rock, United States Frost PLLC Full timeJob DescriptionJob DescriptionSalary: $63,000 Auditing provides clients with an objective evaluation of a company’s financial statements. As an audit associate, you’ll work with experienced audit staff and audit partners that will provide you with growth and learning opportunities. You will work with different teams to give organizations in multiple...
-
Nutrition Services Aide II
1 month ago
Round Rock, United States Encompass Health Full timeJob DescriptionJob DescriptionPRN and FT Positions Available. The Nutrition Services Aide II primary responsibility is to serve as a Nutrition Service Aide. This position assists in preparing therapeutic and modified diets for patients as well as preparing meals for employees, visitors and special functions. The Nutrition Services Aide II assists in...
-
Night Auditor
3 weeks ago
Blowing Rock, United States Meadowbrook Inn Full timeJob DescriptionJob DescriptionWanted: Night Owls!!! Great position for College Students! Use down time during your shift to study!!Work 3 nights a week and have the rest of your week free!!!Job Summary:The Hotel Night Auditor is responsible for knowing all the procedures and processes of the hotel (including all operational, accounting, reservations, and...
-
Night Auditor
3 weeks ago
Blowing Rock, United States Meadowbrook Inn Full timeWanted: Night Owls!!! Great position for College Students! Use down time during your shift to study!! Work 3 nights a week and have the rest of your week free!!! Job Summary: The Hotel Night Auditor is responsible for knowing all the procedures and processes of the hotel (including all operational, accounting, reservations, and guest service procedures) and...
-
Assistant Nurse Manager
10 hours ago
Round Rock, United States Ascension Full timePosition Overview ● Department: 5th Floor Med Surg| ● Schedule: Rotating shifts including evenings and nights ● Organization: Ascension Employee Benefits Comprehensive paid time off (PTO) options Multiple health insurance plans and wellness initiatives Retirement savings plans with employer contributions Short-term and long-term...
-
Guest Services Operations Supervisor
6 days ago
Round Rock, Texas, United States Dimension Hospitality Full timeReports To: General ManagerJob Purpose: To ensure exceptional service quality for guests by overseeing the operational aspects of reservations, guest check-in, bell services, communication services, and guest billing, thereby upholding established operational benchmarks and enhancing the hotel's profitability.Key ResponsibilitiesLead Front Desk Team:...
-
Auditor - Night
2 months ago
Rock Island, United States Bally’s Quad Cities Casino & Hotel Full timeDescriptionAbout Bally'sBally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!A career with Bally’s means starting on a...