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Operations Floater I

3 months ago

Greenville, United States Physicians East Full time
Job DescriptionJob Description

Job Title: Operations Floater I (QMS)

FLSA Status: Non-Exempt


We are looking for an exceptional Operations Floater to join our practice

Physicians East, PA is a multi-specialty, multi-campus group based out of Greenville, NC offering a wide range of specialties. In addition to primary care the practice offers pulmonary and critical care medicine, rheumatology, dermatology, oncology, endocrinology, cardiology, obstetrics and gynecology, gastroenterology, surgery, urology, and urgent care. Our 102 providers and over 600 employees provide services for thousands of patients in a 29-county region. Our specialists are on staff at ECU Health, a 900+ bed, level one trauma center and the primary teaching hospital for the East Carolina University Brody School of Medicine (ECU-BSOM).

Located in the coastal plain area, only one hour from the Atlantic Ocean, Greenville is the vital center of business, industry, culture, education, and health care for eastern North Carolina. Its incomparable quality of life, the hospitality of its people, its modern outlook and interstate accessibility has contributed to the city's rapid growth. It has become a premier location to raise a family and enjoy a high quality of life. The mild climate and access to rivers and the ocean allows its residents to enjoy water sports, golf, tennis, and other sports, outside year-round.

Some of the benefits you will enjoy at Physicians East

Comprehensive Medical and Prescription Drug Plan

Reduced co-pays for those that utilize Physicians East Medical Providers

Convenient onsite employee pharmacy that offers reduced co-pays

Dental insurance

Vision insurance

Critical illness, and other supplemental insurance plans available with payroll deduction

Employee assistance program at no cost to employee and covered dependents

Competitive long-term and short-term disability plans

Life insurance provided at no cost to the employee with options to purchase additional protection for you and your family

401(k) with generous company matching contributions

Profit Sharing Program

Flex Spending Account

Company Paid Short Term Disability Insurance

Company Paid Long Term Disability Insurance

Generous PTO program to provide our employees with essential work/ life balance

Paid holidays in addition to accrued PTO

Convenient parking onsite and close to where you work

Employee Discounts Programs to save you money

About us

Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & commitments

FT/PT/Temp/PRN role based at our Greenville (other) location, Monday-Friday, 7:30a.m. – 6 p.m.

Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.

Supervision Received: Reports to the Department Coordinator, Operations Supervisor and Operations Manager.

Supervision Exercised: None.

Typical Physical Demands: Requires prolonged standing or sitting. Requires frequent bending, stooping, or stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

Typical Working Conditions:

Normal office environment.

About the role:

Coordinate incoming and outgoing referrals, answer department phone calls, and schedule patient follow-up appointments. Primary duties listed are grouped into three different areas. Group one West/Main; Group two East; Group three South/WHSmith.

Responsible for greeting, assisting patients, securing accurate and up to date patient information, collecting patient balances and copayments at the time of service, ensuring prompt service at the point of check in/out, and promoting positive workplace with other departments within Physicians East.

Responsibilities:

  • Must display a high level of confidentiality, integrity, and initiative.