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Lead Site Reliability Engineer

2 months ago

New York, United States TENTH MOUNTAIN LLC Full time
Job DescriptionJob Description

Join KGES as a Lead Site Reliability Engineer

At KGES, we are dedicated to connecting veterans with top-tier employers who value their military background and skills. As a Lead Site Reliability Engineer, you'll have the opportunity to leverage your expertise in DevOps, cloud infrastructure, and incident management, while making a significant impact. This is your chance to unlock your potential and transition into a rewarding civilian career. Submit your information today and take the next step towards a brighter future with KGES

Position: Lead Site Reliability Engineer

Location: Hybrid/New York
Pay Rate: $120,000 annually

Role Overview:

As a Lead Site Reliability Engineer (SRE) at KGES, you will be responsible for providing critical incident support, management, and resolution for the Payments team. You'll manage and maintain the Payments infrastructure, ensuring reliability and availability across multiple regions. This role requires flexibility in working hours and participation in on-call rotations to support our global operations.

Key Responsibilities:

  • Incident Support and Management:

    • Provide 24/5 round-the-clock support for the Payments team, covering multiple regions (UK/HK/IST/EST).
    • Manage and resolve incidents related to the Payments infrastructure, ensuring minimal downtime.
    • Participate in weekend on-call rotations, acknowledging incidents within 10 minutes and responding appropriately.

  • Infrastructure Management:

    • Maintain and manage the Payments IKP infrastructure, ensuring high availability and performance.
    • Implement and enhance monitoring, alerting, and incident response processes.
    • Automate manual tasks to boost efficiency and reduce human error.

  • Collaboration and Flexibility:

    • Work closely with other SREs, DevOps engineers, and team leads to ensure seamless operations across regions.
    • Be flexible with working hours, adjusting start times as needed to cover regional demands.
    • Communicate effectively with team members and stakeholders, providing updates on incident status and resolutions.

Qualifications:

  • Experience:
    • Proven experience as a Senior DevOps Engineer or Site Reliability Engineer in an Agile environment.
    • Strong background in Linux/Unix systems and Shell Scripting (BASH).
    • Experience with Kubernetes, preferably GKE on-premises.
    • Proficiency in programming with one or more high-level languages, such as Python or Go.
    • Experience with building and managing automated CI/CD pipelines and related tools (GitLab CI/CD, Jenkins).
    • Familiarity with VMware and other virtualization platform technologies.
  • Skills:
    • Excellent analytical skills with the ability to make fast decisions using sound judgment.
    • Strong interpersonal skills, capable of working efficiently in high-pressure environments.
    • Good organizational and communication skills in English, including the ability to prioritize multiple projects and objectives.

Preferred Skills:

  • Knowledge of Istio and Anthos Service Mesh.
  • Familiarity with monitoring and logging tools (Splunk, Prometheus, Datadog, Kiali).
  • Kubernetes certification is a plus.
  • Experience with load balancers, reverse proxies (Nginx Controller/Seesaw), and containerization technologies (Docker).
  • Exposure to infrastructure-as-code tools (Terraform) and technologies like OpenTelemetry, OpenMetrics, and Kafka.

Why KGES?

At KGES, we believe in your potential and are committed to helping you transition smoothly into a rewarding civilian career. Join our team and be part of a company that values your skills, experience, and dedication.

Ready to Apply?

Submit your information today and take the next step towards a brighter future with KGES