Site Reliability Engineering Manager

2 days ago


New York, New York, United States Intuit Inc Full time
Job Title: Site Reliability Engineering Manager

At Intuit Inc, we're seeking an experienced Site Reliability Engineering Manager to lead our Site Reliability Engineering Team. As a key member of our Engineering organization, you will be responsible for ensuring the reliability, scalability, and performance of our application used by both internal engineers and external customers.

About the Role

We're looking for a seasoned leader who has a deep understanding of high-scale, highly available systems and has a proven track record of driving operational excellence across organizations. You will collaborate with cross-functional teams to design, implement, and maintain systems that are robust and resilient.

Responsibilities
  • Drive a mindset of operational excellence across the Mailchimp Engineering organization
  • Design and implement strategies for site reliability operations, including automation, monitoring, and maintenance processes
  • Coach and develop engineers responsible for site reliability and performance
  • Stay up-to-date with industry trends and emerging technologies to drive continuous improvement
  • Coordinate with cross-functional teams, including engineering, operations, support, and product teams to ensure the reliability and consistency of our services
Requirements
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience
  • 8+ years of experience in Site Reliability Management, with 3+ years in a management role
  • Proven track record of managing teams of engineers and developing strategies for site reliability and performance operations
  • Excellent communication skills and ability to lead cross-functional teams and stakeholders
  • Proactive and results-driven attitude, with a passion for building reliable, scalable, and performant systems
What We Offer

We offer a hybrid workplace, giving employees the opportunity to collaborate in person with team members in our Atlanta, GA or New York, New York offices two or more days per week. We're an equal opportunity employer and welcome applications from diverse candidates.



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