Order Entry

4 weeks ago


Houston, United States LPC Personnel, Inc Full time
Job DescriptionJob Description

Description:

  • Communicate with customers by phone and email
  • Provide information on product details, pricing, availability and lead times
  • Answer questions and address inquiries
  • Make product suggestions as appropriate
  • Create price quotes
  • Take, enter and process orders
  • Make updates to customer account information in the CRM
  • Arrange and track shipments
  • Monitor open orders
  • Troubleshoot issues and complaints as they arise
  • Escalate complex issues as necessary
  • Perform other duties as assigned

Requirements:

  • High School Diploma
  • CRM experience (ANY TYPE)
  • Experience with CALL METRICS
  • Proficiency with Microsoft Word and Excel
  • Accurate Data Entry skills


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