Account Manager
4 months ago
- 4 Day Work Week
- 401(k)
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
As a New Manager for Shawna Owens State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Primary responsibilities include calling potential new clients to build rapport, identify needs and suggest solutions within Auto, Fire, Health and Life product lines.
- Meet daily, weekly and monthly sales goals and maintain a fun and healthy competitive sales environment.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, as needed.
- Promote successful and long-lasting customer relations.
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, but not required.
- Experience managing client relationships is preferred.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to a customer.
- Must enjoy talking with new people and have a genuine concern for their family's financial well-being.
- Must be competitive, goal-driven, coachable and able to work both independently, without instruction, as well as on a team.
- Growth potential/opportunities for advancement within my agency.
- Additional product lines.
- Leadership roles as they become available.
- Social media and marketing.
- Competitive hourly rates and a strong commission structure.
- Pay starts at $12/hour for the first 90 days.
- Hourly rate adjusts to $16/hour once fully licensed and meeting production expectations. This can occur at the 90-day mark or before based upon performance and drive.
- Commission eligible from Day 1.
- Pay rate increase as you meet performance milestones throughout your career.
- No Major Holidays.
- No nights or weekends, aside from optional pre-planned marketing events.
- 401K
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