Boutique Assistant

1 month ago

Roswell, United States Brown & Co Jewelry Full time
Job DescriptionJob Description

ROLES AND RESPONSIBILITIES

The Boutique Assistant elevates the in-store experience consistently delivering memorable moments. They will execute best practices by optimizing hospitality and store amenities to create unique experiences. The Boutique Assistant will utilize knowledge of products and service to maximize customer satisfaction during each interaction.

  • Deliver an exceptional welcome to the client and ensure outstanding hospitality throughout their visit
  • Manage the flow of boutique traffic to ensure that all clients are tended to in a timely manner
  • Assist the sales team with various activities to facilitate a seamless customer experience (running product, gift wrapping, beverage service, data capture, etc.)
  • Assist with CRM related activities including data entry and reporting
  • Oversee the general upkeep and appearance of the salesfloor
  • Assist service department when necessary
  • Assist in merchandising and display maintenance -e.g. understock organization, maintain proper visual standards, wrap area stocking
  • Develop understanding and knowledge of products
  • Understand and comply with security and operational procedures (product handling, inventory control, etc.)
  • Uphold Brown & Co standards while projecting an approachable and professional image by adhering to dress code
  • Assist with special projects as needed
  • Help with special events

PREFERRED SKILLS

  • Previous retail experience required; luxury retail, service, or hospitality is a plus
  • Excellent communications skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail with the ability to handle multiple tasks simultaneously
  • Collaborative approach and a “can do” attitude
  • Outgoing personality
  • Ability to work retail hours including nights, weekends, and holidays

REQUIRED QUALIFICATIONS

  • Must have authorization to work in the United States
  • Ability to operate company POS systems

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