Field Service Technician Intermediate

4 weeks ago

Big Lake, United States Archrock Full time
Job DescriptionJob Description

Overview: Performs maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed.

Skills and Abilities:
Ability to:
- Demonstrate troubleshooting and repair skills on multiple types of equipment including Caterpillar, Cummins, and Waukesha Engines as well as Ariel Compressors.
- Perform Preventative Maintenance (Adjust Valves) to standard with minimal assistance.
- Perform most Call Outs without assistance.
- Have high level customer service and communication skills.
- Read, write and speak English (work orders, manuals, etc.).
- Use computer skills, including vendor specific programs (Cat ET, Cat SIS, Waukesha ESM, Ariel Performance, Murphy Config Tool, etc.), Google Chrome and Outlook.
- Regularly complete and submit company required documentation through company software in a timely manner.

Knowledge:
- Knowledge of gas engines and compressors, electrical systems, panel boards, skid wiring, etc.
- Working knowledge of relevant HSE procedures and regulations.
- General understanding of customer’s production equipment. Scrubbers, on/off skid.
- Generally understands all processes and systems on how a compressor package works.
- Knowledge of maintenance standards checklist and ability to accurately and completely follow.

Minimum Education and Certification:
- High school diploma or equivalent preferred.
- Valid driver's license and a good driving record.
- Gas or diesel engine and compressor school/training preferred.

Minimum Experience:
- Typically at least 3 years experience with natural gas engines and compressors, and a working knowledge of production equipment.

Benefits:
(Full-Time Employees)
- Medical, Dental, and Vision Insurance
- Quarterly Bonuses
- Up to 5% Match 401(k) Retirement Plan
- Employee stock purchase plan
- Tuition reimbursement up to $5,250
- Dependent Education Scholarship Program
- Competitive Paid Time off including nine paid holidays
- Basic Life and AD&D Insurance at no cost to the employee
- Annual boot allowance for field ops roles
- Annual Tool Allowance
- Full FR Uniform Provided
- Service Truck on Day 1 (Field Service Technician Roles Only)

Leadership:
- May serve as a resource to others with less experience.
- Often called on to assist in training or mentoring less experienced FST's.

Non-Essential Duties: Performs other duties as assigned

Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
- Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems Critical Demands for full details).
- Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
- Constantly required to display good manual dexterity and to reach with hands and arms.
- Constantly required to talk and hear.
- Frequently required to sit while driving or using a PC.
- Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
- Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
- Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
- Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
- Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.

Problem Solving and Innovation:
- Most assignments regularly require some problem identification and resolution.
- Implements solutions to non-recurring problems by analyzing, interpreting and evaluating various precedents and data.
- Anticipates and proactively solves moderately complex problems using internal and external resource.
- Routinely identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality.

Impact:
- Actions and decisions impact operational, and financial results on assigned equipment.
- Customers complain quickly if there is trouble, which will affect customer satisfaction and productivity.
- Errors will most likely result in schedule delays or increased costs.
- Accountable for HSE, service quality, and customer satisfaction.

Freedom to Act:
- Typically receives and follows specific detailed instructions and/or procedures.
- Supervision or other resources are generally available for issue.
- Follows standard practices and procedures in reviewing situations or data from which answers can most often be readily obtained.
- Within defined parameters selects methods, techniques and approaches and arranges activities to meet defined schedule.

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