Senior Health Care Navigator
2 months ago
About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
JOB SUMMARY AND PURPOSE
SSVF Health Care Navigators connect Veterans to VA health care benefits or community health care services where Veterans are not eligible for VA care. SSVF health care navigators provide case management and care coordination, health education, interdisciplinary collaboration, coordination, and consultation, and administrative duties. SSVF The VOALA health care navigator will act as a liaison between VOALA and the VA or community medical clinic and works with a population of Veterans with complex needs who require assistance accessing health care services or adhering to health care plans.
The SSVF Senior Health Care Navigator works closely with the Veteran’s assigned multidisciplinary team, including medical, nursing, and administrative specialists, and case management personnel. The SSVF health care navigator works within this team to provide timely, appropriate, Veteran centered care equitably. The SSVF health care navigator works collaboratively with the team and the Veteran to identify and address systems challenges for enhanced care coordination as needed.
DUTIES AND RESPONSIBILITIES
- Non-Clinical Assessment
- Assess clients for participation in various government benefit programs, the incumbent conducts assessments of the Veteran in collaboration with the interdisciplinary treatment team, the Veteran, family members, and significant others. The purpose of the assessment is to understand the Veteran’s situation, potential barriers to care, the causes, and the impact of such barriers on the Veteran’s ability to access and maintain health care services. Works with participants to develop Individual Needs and Services Plans (INSP) to navigate those governmental benefits programs.
- Health Care Team and Veteran Communication
- Works closely with Veterans to assist them in communicating their preferences in care and personal health-related goals to facilitate shared decision making of the Veteran’s care.
- Serves as a resource for education and support for Veterans and families and helps identify appropriate and credible resources and support tailored to the needs and desires of the Veteran.
- Specialized Case Management and Care Coordination
- The incumbent provides comprehensive case management and care coordination across episodes of care
- Coordinates case conferences with residents, consults with service team, monitors progress of clients on Individual Needs and Services Plans (INSP), assists clients to meet the agreed upon goals.
- Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate.
- The SSVF Health Care Navigator serves as the subject matter expert on community resources related to the needs of the Veteran. The health care navigator collaborates with other providers in the ongoing reassessment of the Veteran’s health care needs. The health care navigator is responsible for educating the Veteran and caregiver of the available services and assisting them in establishing the appropriate referrals based on the Veteran’s preference.
- Health Education
- Assists in identifying the Veteran and family's health education needs and provides education services and materials that match the health literacy level of the Veteran.
- Interdisciplinary Collaboration, Coordination and Consultation
- To ensure the best possible care, the incumbent collaborates with other disciplines involved in providing care. The incumbent regularly consults with other team members and appropriately assesses and addresses the needs of the Veteran. The incumbent understands the different roles within the interdisciplinary team and acts within professional boundaries.
- Administrative Duties and Systems Improvement
- The Senior Health care Navigator identifies systemic barriers within the organization, communicates with organizational leadership about these barriers, and works collaboratively to find viable solutions. The health care navigator assists in developing policy, procedures, and practice guidelines related to the specialty program using knowledge gained from research or best practices.
- Develops positive workplace relationships with staff and peers by participation in professional development events and offering appropriate support while maintaining a high level of professionalism
- Participates in routine clinical supervision or consultation with Clinical Director
- Attend staff meetings, case conferences, required training to ensure continuum and quality of care.
- Assist with training and education projects for staff, residents and community
- Serve as role model through positive, appropriate conduct and participation in agency events
- Other duties as may be required
Qualifications
REQUIREMENTS:
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
EDUCATION:
- Bachelor’s Degree (Social Work, Public Health Administration, or related) OR
- Four years’ direct relevant experience
EXPERIENCE:
- Minimum 3 years’ experience working with veterans in a community/veteran’s resource program.
PREFERRED QUALIFICATIONS:
- Master’s Degree in related area preferred
- LCSW Preferred
- U.S. Veteran strongly preferred
- Existing relationships with VA or other community / veteran resource providers
- HMIS Database experience strongly preferred
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
-
Housing Navigator
3 months ago
Los Angeles, United States Homeless Health Care Los Angeles Full timeJob DescriptionJob DescriptionPOSITION OVERVIEW:Under the direction of the Housing Navigation Program Manager, the Housing Navigator works directly with program participants and develops, arranges and coordinates treatment services. The Housing Navigator provides linkage to permanent, affordable housing service for homeless individuals who meet the criteria...
-
Community Health Navigator
1 month ago
Los Angeles, United States JWCH Institute Full timePosition Purpose: The role of the Community Health Navigator (CHN) is to screen patients referred from the California Hospital (Dignity) emergency department and inpatient units, providing the essential function of matching and referring these patients to suitable resources, encompassing housing and Federally Qualified Health Center (FQHC) services. The CHN...
-
Community Health Navigator
3 months ago
Los Angeles, United States JWCH Institute Full timeJob DescriptionJob DescriptionPosition Purpose:The role of the Community Health Navigator (CHN) is to screen patients referred from the California Hospital (Dignity) emergency department and inpatient units, providing the essential function of matching and referring these patients to suitable resources, encompassing housing and Federally Qualified Health...
-
Patient Care Navigator
2 months ago
Los Angeles, United States Rely Health Full timeWe are looking for a full-time temporary (8 months) Patient Care Navigator/Substance Use Navigator (SUN) to work in an emergency department in West Hills, CA. This position would be Monday-Friday 11 a.m. to 7:30 p.m. As a Patient Care Navigator/Substance Use Navigator (SUN), you play an integral role in supporting medication for addiction treatment (MAT)...
-
Patient Care Navigator
2 weeks ago
Los Angeles, United States Rely Health Full timeJob DescriptionJob DescriptionWe are looking for a full-time temporary (8 months) Patient Care Navigator/Substance Use Navigator (SUN) to work in an emergency department in West Hills, CA. This position would be Monday-Friday 11 a.m. to 7:30 p.m.As a Patient Care Navigator/Substance Use Navigator (SUN), you play an integral role in supporting medication for...
-
Patient Care Navigator
3 months ago
Los Angeles, United States Rely Health Full timeJob DescriptionJob DescriptionWe are looking for a full-time temporary (8 months) Patient Care Navigator/Substance Use Navigator (SUN) to work in an emergency department in West Hills, CA. This position would be Monday-Friday 11 a.m. to 7:30 p.m.As a Patient Care Navigator/Substance Use Navigator (SUN), you play an integral role in supporting medication for...
-
Patient Care Navigator
3 days ago
Los Angeles, California, United States Ventura County Full timeCOMPENSATION AND BENEFITS:We provide a general salary increase (GSI) of 3.5%.Incentives for educational achievements include 2.5% for an associate degree, 3.5% for a bachelor's degree, and 5% for a graduate degree.ANNUAL LEAVE: Employees have the option to cash out up to 100 hours from their total accrued Annual Leave of 208 hours each year. Selected...
-
Patient Navigator
3 months ago
Los Angeles, United States St Johns Community Health Full timeJob DescriptionJob DescriptionPOSITION SUMMARYThe goal of the Patient Navigator is to work with the health team in ensuring patients are screened and linked to services addressing Social Determinants of Health. Patient Navigators will work in the clinic lobby to screen clients for housing needs, food insecurity, and other legal/social support. The goal is to...
-
Patient Navigator
1 month ago
Los Angeles, United States UCLA Health Full timeAs a Patient Navigator, you will play a crucial role in guiding patients through their care journey under the supervision of the Front Desk Supervisor and Manager. You will be the main point of contact for patients at our Radiation Oncology locations Patient, Navigator, Healthcare
-
Patient Care Navigator
3 weeks ago
Los Angeles, United States Asian Pacific Healthcare Venture Full timeJob DetailsJob Location Adminstrative Office - Los Angeles, CA Remote Type Hybrid Position Type Full Time Education Level 2 Year Degree Salary Range $22.00 - $25.00 Hourly Travel Percentage None Job Shift Day Job Category Health Care DescriptionPOSITION: Patient Care Navigator STATUS: Non-exempt; Full time REPORTS TO: Director of Performance Improvement ...
-
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $164, Min.) - $222, Mid.) - $279, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members, we make sure our members get...
-
Experienced Senior Care Provider
4 days ago
Los Angeles, California, United States Caring Hands Senior Care LLC Full timePosition OverviewCaring Hands Senior Care LLC is seeking dedicated Senior Care Providers to deliver exceptional non-medical assistance to clients in need.We provide a variety of shifts to accommodate different schedules, including full-time, part-time, overnight, and weekend options, ensuring flexibility for our staff.Qualifications: Ideal candidates should...
-
Los Angeles, United States L.A. Care Health Plan Full timeSalary Range: $164,614.00 (Min.) - $222,230.00 (Mid.) - $279,845.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2...
-
Senior Director, Care Management
2 months ago
Los Angeles, United States L.A. Care Health Plan Full timeSalary Range: $149,502.00 (Min.) - $201,827.00 (Mid.) - $254,152.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2...
-
Senior Director, Care Management
1 month ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $149, Min.) - $201, Mid.) - $254, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
-
Senior Director, Care Management
2 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $149, Min.) - $201, Mid.) - $254, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members, we make sure our members get...
-
Senior Director, Care Management
4 weeks ago
Los Angeles, United States L.A. Care Health Plan Full timeSalary Range: $149,502.00 (Min.) - $201,827.00 (Mid.) - $254,152.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2...
-
Patient Navigator
2 weeks ago
Los Angeles, United States Los Angeles Christian Health Centers Full time $43,680 - $48,164SUMMARY:Patient Navigators (PN) are non-clinical team members skilled at engaging with patients over the phone and in person and working with clinical care teams to enhance patient-centered care. Patient Navigators work to close gaps in care through outreach to patients; scheduling patient appointments; enhancing patient connection to the Patient-Centered...
-
Community Health Worker I
2 months ago
Los Angeles, United States St Johns Community Health Full timeJob DescriptionJob DescriptionThis Community Health Worker will be part of street medicine team addressing the needs of people experiencing homelessness affected by, or at risk of HIV/AIDS and other communicable diseases.JOB SUMMARY Community Health Workers (CHW) may assist with a variety of concerns impacting individuals and families, including but not...
-
Clinical Nurse Navigator
3 weeks ago
Los Angeles, California, United States UCLA Health Full timeThe Neurosurgery Department at UCLA is seeking a highly motivated and skilled individual to fill the role of Research Coordinator and Nurse Navigator for our Adult and Pediatric Spine Deformity Program. This multifaceted position requires a blend of clinical expertise, research coordination, patient navigation, and administrative skills to support the...
