Hotel Front Desk Agent
2 weeks ago
Holiday Inn Express & Suites, in East Peoria, is currently adding a Front Desk Agent to our team We are looking for individuals who are able to work full time, 3p-11pm shifts.
Who We Are:
Frontier Hospitality Group has been locally owned since 1950. We operate five hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Essential Duties and Responsibilities:
- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Other duties as required with the department.
Qualifications and Requirements:
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work a flexible schedule including weekends.
Hotel Address: 1100 Bass Pro Drive, East Peoria, IL
EOE/AA/Disabled Veteran
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