Aerospace MRO Customer Service

1 month ago


North Miami Beach, United States Terrelonge Staffing Full time
Job DescriptionJob Description

Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients.

Key Responsibilities:

  • Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services.
  • Process orders, track shipments, and manage customer accounts to ensure satisfaction.
  • Coordinate with internal teams to ensure timely and accurate delivery of services.
  • Maintain detailed records of customer interactions and transactions.
  • Provide clients with regular updates on service status and any changes to their orders.

Qualifications:

  • Associate degree or equivalent experience in customer service or a related field.
  • 2-4 years of experience in customer service within the aerospace industry.
  • Strong problem-solving skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in CRM software and Microsoft Office Suite.


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