Medical Office Assistant
3 weeks ago
Enjoy beautiful state parks that offer tranquil fishing and boating experiences, golf courses with breathtaking views of the rivers, mountains & wildlife and walking trails
PERKS:
*100% paid health insurance
*Life, Long-Term Disability, Dental & Vision Insurance
*401 K with a 5% match
*PTO + 9 Paid Holidays
Responsibilities:
- Respond to requests for assistance from colleagues in a positive and helpful manner.
- Process all insurance claims promptly, utilizing electronic and paper claims.
- Ensure professional and courteous treatment of staff and patients as necessary, optimizing customer service.
- Enter insurance payments into patient accounts and process benefit correspondence, ensuring accurate record-keeping.
- Monitor and follow up on accounts until balances are resolved or turned over to the self-pay portion.
- Review credit accounts and initiate refunds to insurance companies or patients as required.
- Print daily reports, verify payment entry, balance at day end, and post batches on a daily basis.
- Prioritize work received and complete tasks on time.
- Handle correspondence from insurance companies, answer telephone calls, screen inquiries, and provide information as needed.
- Identify and correct billing errors.
- Provide support to the Patient Accounts Specialist when necessary.
- Maintain strict confidentiality regarding patient accounts.
- Perform other related duties as assigned.
Requirements
- High School Diploma or equivalent
- One or more years of experience in medical office environment is preferred.
- Bi-lingual in English/Spanish is preferred.
- Knowledge of medical billing practices and clinic policies and procedures preferred.
- Knowledge of medical terminology, ICD-10, CPT and HCPCS coding preferred.
- Knowledge of insurance company operating procedures preferred.
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