Senior Mortgage Loan Officer Manager

3 weeks ago


Troy, United States Capital Home Mortgage Full time
Job DescriptionJob Description

We are looking for a dedicated individual to join the team at Capital Home Mortgage as a Senior Mortgage Loan Officer Manager based in Troy, MI. This is a crucial position in the company's expansion, involving the assessment, approval, and consultation of loan requests. You'll interact with potential borrowers to establish their financial qualifications.


Capital Home Mortgage upholds a policy of Equal Employment Opportunity.

Compensation:

$100,000+ at plan earnings

Responsibilities:
  • Lead and oversee the team to meet targets and goals, ensuring team motivation and clear communication of quotas.
  • Cultivate and maintain strong client relationships to deliver exceptional customer experiences.
  • Ensure adherence to all required licensing regulations.
  • Conduct consultations with potential clients to analyze financial information, assess financing needs, and provide recommendations on suitable products and services.
  • Educate clients on loan terms, clarify their responsibilities, and suggest appropriate options.
  • Demonstrate proficiency in utilizing Encompass software for managing loan applications, ensuring compliance, and minimizing risks.
  • Maintain an in-depth understanding of lending policies, programs, and regulatory standards to deliver excellent customer care.
  • Tailor company services to address individual client requirements and promote services accordingly.
  • Stay informed on market rates and trends to offer well-informed advice to clients.
  • Perform any additional tasks as needed to fulfill business requirements.
Qualifications:
  • To be eligible for the Senior Mortgage Loan Officer Manager position in Troy, MI, it is required to hold an NMLS license.
  • A high school diploma is a fundamental prerequisite for this role.
  • Having a Bachelor of Science degree in finance, economics, or a related field is highly preferred.
  • Necessary skills include exceptional customer service and interpersonal capabilities.
  • Effective communication skills, encompassing both verbal and non-verbal aspects, are essential.
  • The position calls for accountability, adaptability, and a driven attitude.
  • Proficiency in essential Microsoft Office applications like Excel, Outlook, and Word is a must.
  • Strong focus on detail, outstanding organizational abilities, and effective time management are critical.
  • The capability to multitask and excel in a competitive, fast-paced setting is vital.
About Company

Our mission is to serve our customers with honesty, integrity, and competence. Our goal is to provide home loans to our clients while providing them with the lowest interest rates and closing costs possible. Furthermore, we pledge to help borrowers overcome roadblocks that can arise while securing a loan.


Benefits:

  • 401(k)
  • Dental Insurance
  • Employee assistance program
  • Health Insurance
  • Opportunities for advancement
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision Insurance


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