Program Manager

2 weeks ago

Indianapolis, United States Authenticx Full time
Job DescriptionJob DescriptionCompany Description

Who is Authenticx?

Authenticx is on a mission to help humans understand humans. Our platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.

What do we offer our team members?

  • A culture based on our core values of Authenticity, Courage and Having Fun
  • A collaborative environment that supports your personal and professional development
  • Remote/virtual working flexibility
  • Free health insurance options
  • Comprehensive benefits - medical, vision, dental, life, and disability insurance
  • HSA and FSA plans
  • 401(K)
  • Unlimited vacation time
  • Generous paid holidays, sick leave, and parental leave
  • Perks at Work membership for discounts on shopping, travel and much more
Job Description

We are seeking professionals of varying career levels to fill openings as Associate Program Managers, Program Managers, and Senior Program Managers. The specific responsibilities will vary depending on position level, but the essential responsibilities of a Program Manager on our Professional Services team include the following:

  • Serving as a strategic account manager for healthcare clients - especially pharmaceutical, provider (large hospital systems), and insurance/payer companies.
  • Evaluating qualitative and quantitative data (the interactions between our clients and their customers/patients) to help our clients make more informed business decisions. 
  • Having a continuous finger-on-the-pulse of program production, trends, budget and goals to help drive client outcomes.
  • Understanding and utilizing the Authenticx software platform and staying current on new features, best practices, etc.
  • Collaborating with other Authenticx teams to ensure our work is completed with the highest standards while achieving client objectives.
  • Serving as an internal and external communicator - facilitating meetings, setting agendas, maintaining project timelines and ensuring all stakeholders are aligned.
  • Continually honing a positive relationship with healthcare clients and always keeping client needs and desired outcomes at the forefront of everything we do.
Qualifications

Our ideal Program Manager will possess the following qualifications:

  • High internal motivation.
  • Desire to be part of something that is bigger than yourself.  
  • Thrive on working with people and know that trust is at the heart of building positive and productive relationships.

Minimum Qualifications:

  • Bachelor’s degree in Business, Healthcare, Informatics, or other relevant fields preferred
  • 2 - 5 years of healthcare experience - ideally working for/with pharmaceutical, provider (large hospital systems), or health insurance/payer companies. 
  • Experience in a business-to-business (B2B) client-facing role, such as Account Manager, Customer Success Manager, Consultant, or Program Manager, supporting healthcare companies. 
  • Software-as-a-Service (SaaS) experience is highly preferred.  
  • Strong data synthesis experience involving the interpretation and analysis of qualitative and quantitative data.
  • Extensive experience preparing and delivering complex presentations to internal and/or external stakeholders.
  • Strong interpersonal skills and experience serving as a liaison and leading cross-functional projects.
  • Project management experience - project management certification is preferred.
  • Well-organized, with a high attention to detail and ability to prioritize.
  • Proficiency with MS Office, especially Excel and PowerPoint.
  • Understanding of web applications with a desire to learn new technologies.

Past clients and colleagues might describe you as:

  • Objective—you see things as they actually are.
  • Calm under pressure—you understand what needs to be done and are confident in your ability to manage successfully.
  • Juggler—you can manage a lot of responsibilities without missing a beat.
  • Engaging—you have a positive and can-do disposition that inspires confidence.
  • Clear communicator—you effectively use words, both oral and written, to communicate in a concise, yet friendly, manner.
  • Responsive—you respond to client needs with a sense of urgency and demonstrate excellent judgment with how/what/when to respond.
  • Leader—formally or informally, you know how to leverage the talent around you to deliver the best outcomes for clients.


Additional Information

  • This is a remote/virtual position.
  • For local team members, occasional on-site working (Indianapolis north side) may be expected for in-person activities.
  • For remote team members, traveling to Indianapolis may be required approximately 1-2x per year, based on business needs.
  • Minimal overnight travel is expected for client meetings approximately 1-4x per year, based on business needs.
  • Candidates must reside in the USA and be authorized to legally work in the USA without requiring employment visa sponsorship now or in the future.
  • #LI-REMOTE

  • Program Manager

    3 weeks ago

    Indianapolis, Indiana, United States SAIC Career Site Full time

    Description SAIC is seeking a Program Management Manager to support NAVAIR in Indianapolis, IN. JOB DESCRIPTION: Serve as the Program Manager directly leading all activities in support of PMA-201 AAE & ARS efforts. Responsible for successful delivery of a program to a customer; or manage performance of a task or project as part of a larger program under...

  • Bilingual Case Manager- JOR

    7 days ago

    Indianapolis, United States National Youth Advocate Program Full time

    Job DetailsJob Location Indianapolis, IN Position Type Full Time Education Level 4 Year Degree Job Category Nonprofit - Social Services Who We Are: National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the...

  • Program Manager

    2 days ago

    Indianapolis, United States Damar Services Full time

    : At Damar, our people are remarkable! Our staff are dedicated to serving our clients to achieve remarkable results. We are a diverse team of people with a wide range of skills and experiences interested in careers that matter. We provide a place where you can fulfill your career ambitions. With competitive benefits, a culture of compassion, belonging,...

  • Marketing Programs Manager

    7 days ago

    Indianapolis, United States Carrier Full time

    Country: United States of America Location: CAI22: Carrier - Indianapolis 30 S Meridian St, Suite 500 , Indianapolis, IN, 46204 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make...

  • Clinical Program Manager

    6 days ago

    Indianapolis, United States Indiana University Health Full time

    Job Description Overview IU Health is currently seeking a strategic and innovative manager, who is results-driven and inspired by meaningful work. The Clinical Program Manager is a unique role that will support all clinical and APPs positions for the CNO Department within IUHP. This leader will assist in the vision and execution of the department strategic...

  • Assistant Program Manager

    7 days ago

    Indianapolis, United States Anointedsaints Home Care LLC Full time

    Job DescriptionJob DescriptionAnointed Homes LLC is committed to a common goal – creating a world class experience for our individuals. We are passionate about what we do, while making a difference. We work with integrity, accountability, transparency and compassion in everything we do because we understand those we serve have a choice in providers.Our...

  • Program Management Assistant

    2 days ago

    Indianapolis, United States Indiana University Bloomington Full time

    Job Summary Department-Specific Responsibilities Develops training calendars and schedules for DCS staff and Partnership training teams. Works closely with Partnership staff to ensure that training is delivered seamlessly.  Participates in processes related to scheduling including Scheduling app, Planning Calendar, Trainer Schedule, etc. Works...

  • Marketing Programs Systems Manager

    3 weeks ago

    Indianapolis, United States Corteva Agriscience Full time

    Description Corteva Agriscience is the only major agriscience company in the world completely dedicated to agriculture. Our purpose is to enrich the lives of those who produce and those who consume, ensuring progress for generations to come. Our inspiration is to be a market shaper, driving the next generation of agriculture products that help farms and...

  • Home Care Program Manager

    7 days ago

    Indianapolis, United States CommuniCare Advantage Full time

    Home Care Program Manager Dignity Care Home Care is looking for a Home Care Program Manager. The manager will lead a home care team at the beginning stages of launching of a new office. We are growing again, and are expanding our continuum of care be an instrumental part of our broader CommuniCare Network, which includes more than 140 LTC facilities. Team...

  • Marketing Programs Systems Manager

    1 month ago

    Indianapolis, Indiana, United States Corteva Full time

    Description Corteva Agriscience is the only major agriscience company in the world completely dedicated to agriculture. Our purpose is to enrich the lives of those who produce and those who consume, ensuring progress for generations to come. Our inspiration is to be a market shaper, driving the next generation of agriculture products that help farms and...

  • Home Care Program Manager

    2 weeks ago

    Indianapolis, United States Dignity Care Home Care Full time

    Dignity Care Home Care - Home Care Program ManagerDignity Care Home Care is looking for a Home Care Program Manager.  The manager will lead a home care team at the beginning stages of launching of a new office. We are growing again, and are expanding our continuum of care be an instrumental part of our broader CommuniCare Network, which includes more than...

  • Marketing Programs Systems Manager

    5 days ago

    Indianapolis, United States Corteva Full time

    Description Corteva Agriscience is the only major agriscience company in the world completely dedicated to agriculture. Our purpose is to enrich the lives of those who produce and those who consume, ensuring progress for generations to come. Our inspiration is to be a market shaper, driving the next generation of agriculture products that help farms and...

  • Management and Program Assistant

    5 days ago

    Indianapolis, United States Federal Aviation Administration Full time

    Specialized assignments include the following: Initiates requests for personnel actions and other documents required to fill vacancies and effect other personnel actions (promotions, details, resignations, certification, etc.). Coordinates questions with the servicing HR office regarding personnel actions, routine discrepancies, and missing/vague guidance....

  • Environmental Permitting Program Manager

    6 days ago

    Indianapolis, United States Actalent Full time

    Description: + Within LDC the Cloud Infrastructure Environmental Permitting team is responsible for the development and on-time delivery of environmental permits to support construction of Datacenters needed to build out cloud infrastructure. + In this role the Environmental Program Manager, Central Region, America will manage environmental due diligence,...

  • Program Manager: Operations

    5 days ago

    Indianapolis, United States City of Indianapolis and Marion County Full time

    The Indianapolis Department of Public Works (DPW) aims to improve residents quality of life through bettering public spaces and infrastructure, and through providing excellent public services. With a focus on multi-modal connectivity, thriving green Program Manager, Operations, Manager, Operation, Program, Manufacturing

  • Management and Program Assistant

    7 days ago

    Indianapolis, Indiana, United States Federal Aviation Administration Full time

    Specialized assignments include the following: Initiates requests for personnel actions and other documents required to fill vacancies and effect other personnel actions (promotions, details, resignations, certification, etc.). Coordinates questions with the servicing HR office regarding personnel actions, routine discrepancies, and missing/vague guidance....

  • Safety Program Manager

    5 days ago

    Indianapolis, United States RUKCO Full time

    Job DescriptionJob DescriptionJoin the RUKCO Team The RUKCO team is excited about growing! We are currently searching for experienced, top-level personnel to build our team. RUKCO is partnering with companies in the Midwest and we're in need of strong professionals to facilitate General Contractor representation of safety management and loss control...

  • Program Manager Lic, Southpoint

    2 days ago

    Indianapolis, United States Community Health Network Full time

    Program Manager Lic, Southpoint Job Ref 2403606 Category Leadership Job Family Behavioral Health Department Gallahue Southpoint Schedule Full-time Facility Behavioral Health Southside Indianapolis, IN 46227 United States Shift Day Job Hours Monday - Friday 8:00 am - 4:30 pm One evening a week until 6:30pm **Join Community** Community Health Network was...

  • Program Manager

    2 weeks ago

    Indianapolis, United States LogZone, Inc. Full time

    Job DescriptionJob DescriptionLOGZONE is a premier Small Disadvantaged Business (SDB), and a Veterans Administration-Certified Service-Disabled Veteran-Owned (SDVOSB) firm. Since 2007, LOGZONE has provided services in Logistics and Materiel Management, Facilities Operations and Maintenance, Integrated Logistics Support and Planning, and Medical Support. We...

  • Ryan White Program Manager

    7 days ago

    Indianapolis, United States Damien Center Full time

    Founded in 1987, Damien Center is Indiana's oldest and largest AIDS service organization (ASO) and serves more than 8000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for...