Case Manager

1 month ago

Cleveland, United States Generations Behavioral Health Full time
Job DescriptionJob DescriptionSalary:

Job Summary:

Responsible for the provision of care to meet the physical, psychological, and social needs of all patients.  This position ensures that each patient is included in healthcare decision-making, as well as works toward creating and sustaining an environment that humanizes and individualizes the care for each patient.  This position serves as an advisor for patients and families in decisions about care for immediate needs, as well as aftercare.  Provides range of clinical services to include, but not limited to, daily groups, assessments of individual psychosocial needs, financial limitations, acute treatment, and crisis prevention, as well as post-hospital care/discharge planning.

 

Supervisory Responsibility:

None

 

Position Qualifications:

Combination of experience and education normally represented by a High School Diploma with 1-2 years relevant work experience required.  Previous psychiatric experience and education in chemical dependency counseling/clinical methods is preferred.

Knowledge and experience in case management is preferred.

Must be able to form good working and therapeutic relationships.

Must be organized, detail oriented and the ability to maintain confidentiality.

Must possess group work skills.

Must have competent oral, written, and interpersonal communication skills, with patients, families and peers.

Good working knowledge of computers with familiarity of Microsoft Office.

Experience working with a team of professional staff desirable.

 

Key Responsibilities / Job Accountabilities:

  • Provide short term crisis intervention services.
  • Assist patients and families with community resources for post-hospital needs.
  • Monitor patient progress toward discharge, ensuring completion of requirements within expected length of stay
  • Assist patients and families with securing assistance services, as needed, e.g. Medicaid applications.
  • Clear understanding of the PASRR process.
  • Act as an advocate for patients as it relates to the courts, treatment centers, and other services as appropriate in order to make referrals and conduct discharge follow-ups.
  • Participate in the Probate Process.
  • Provide outreach and case management to patients.
  • Prepare written reports, group notes and summaries as requested and according to program standards and professional ethics.
  • Participate in curriculum development.
  • Facilitate daily groups.
  • Maintain an efficient, organized work environment.

 

 

  • Maximize office productivity through proficient use of appropriate software applications.
  • Active participation in arranging transportation.
  • Ensure patient discharges occur by 10AM each day.

 


Additional Skills / Qualifications:

  • Coordinates services with other providers and partners.
  • Maintain an efficient, organized work environment.
  • Maximizes office productivity through proficient use of appropriate software applications.
  • Ensures compliance with organization goals and culture
  • Manages difficult customer situations; responds to requests for service and assistance.

 

CERTIFICATES, LICENSURES, REGISTRATIONS:

Chemical Dependency Counselor Assistant

 

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