Clinic Operator Clerk

2 weeks ago


Salem, United States Salem Memorial Hospital Full time
Job DescriptionJob DescriptionSalary:

Clinic Operator Clerk

Purpose: Receives/directs incoming telephone calls as well as assists Clinic Director and Office Coordinator with non-clinical projects and clerical duties.

 

Additionally,

  • Processes requests for health information.
  • Prints registration sheets daily.
  • Supports primary fax queue employee daily and assumes primary responsibility when primary employee is absent.
  • Performs non-clinical QI projects and reports results to Office Coordinator.
  • Promptly and professionally answers telephone calls. Routes calls/messages appropriately offering voice mail or redirection of calls as needed.
  • Welcomes patients/clients/visitors and directs and addresses their needs accordingly.
  • Responsible for scheduling and checking out at front window and at side 2 checkout, as directed.
  • Follows all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
  • Appropriately and courteously screens solicitors for relevance to organization’s needs.
  • Explains financial requirements to the patients and/or responsible parties and collects copays as required while working at front window and side 2 checkout.
  • Responsible for keeping the reception area and office files clean and well organized.
  • Monitors supplies and requests supplies when necessary.
  • Monitors office equipment in work area and reports issues to Office Coordinator.
  • Performs other duties as assigned.



 

Academic, Certifications, & Trade Qualifications

  • High school diploma or equivalent
  • Previous medical office experience preferred

 



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