Patient Care Coordinator

3 weeks ago


Johnstown, United States Beltone PA Full time
Job DescriptionJob Description

Come join a team of qualified professionals in a busy, growing office. We are an established company with excellent structure and core values.

POSITION OVERVIEW

JOB DUTIES & RESPONSIBILITIES (Key Accountabilities)

  • Answers telephone and arranges appointments for the Hearing Care Practitioner (HCP).
  • Directs caller to destination and records name, time of call, nature of business, media referral and person called upon.
  • Collects and distributes mail, messages and reports to the accounting office or other members of the staff.
  • Maintains patient files and schedules follow up appointments.
  • Make sales calls to help generate business.
  • Assist the HCP.
  • Perform a variety of additional administrative and cleaning duties.
  • Willing to work out of several office locations in the Central PA area as needed.
  • All other duties as assigned.

DESIRED QUALIFICATIONS

  • 2 years of previous office experience is preferred
  • 2 years of previous sales and customer service experience is preferred
  • Must be well organized and able to multitask effectively
  • Must have the ability to communicate effectively in English
  • Must be proficient in MS Office and possess good computer skills
  • Must have the ability to sit at a desk for 70%-90% of the work day
  • Must have experience entering data into a CRM

OTHER INFORMATION This job description is intended to be a general guideline for applicants, employees and managers. It is not to be construed as an exhaustive list of all duties, expectations or qualifications. This description does not create a contract or guarantee of employment. Management reserves the right to modify job responsibilities, expectations and qualifications.



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